Job Description
The role involves leading strategic relationships with major utility and energy clients, providing executive account leadership, ensuring client value realization, managing escalations, and driving growth through commercial management in the context of sustainable energy technology.
Key Responsibilities
- Lead strategic relationships with utility and energy clients at the executive level
- Engage proactively with clients to ensure delivery, satisfaction, and trust
- Ensure clients realize full value from products and operating models
- Manage escalations for critical client issues and coordinate resolution efforts
- Manage commercial relationships and identify growth opportunities to meet revenue targets
Requirements
- Experience serving as a senior strategic partner to C-level stakeholders and working across all levels of complex, dynamic clients.
- Proven ability to maintain strong, proactive engagement to ensure delivery, satisfaction, and trust with clients.
- Experience in managing client escalations for critical issues and driving resolution in collaboration with Technical Account Managers and Support teams.
- Ability to connect the dots between technology, cultural transformation approaches, and client needs to ensure clients get full value from products and operating models.
- Experience managing commercial relationships and delivering on new business development or revenue targets.
- Ability to identify and shape early-stage growth opportunities across a portfolio of clients.
- Strong communication and interpersonal skills to serve as a senior strategic partner and engage effectively with clients at all levels.
- Demonstrated experience in the energy or utility sector working with large utility and energy clients is preferred (implied by the role, but not explicitly stated as mandatory).
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks (certified Great Place to Work in multiple countries, high Glassdoor ratings in the UK and Germany)
Support for accommodations and preferences during the interview process
Ready to Apply?
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