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Job Description
The role involves leading strategic relationships with major utility and energy clients, ensuring they derive maximum value from the company's innovative energy technology solutions, managing escalations, and driving business growth at the intersection of technology, transformation, and sustainability.
Key Responsibilities
- Lead strategic relationships with utility and energy clients at the executive level
- Engage in day-to-day interactions to ensure delivery, satisfaction, and trust
- Ensure clients realize full value from products and operating models
- Manage escalations for critical issues and coordinate resolution efforts
- Manage commercial relationships and identify new business opportunities
Requirements
- Experience serving as a senior strategic partner to C-level stakeholders and working across all levels of complex, dynamic clients.
- Proven ability to maintain strong, proactive engagement with clients to ensure delivery, satisfaction, and trust.
- Experience in ensuring clients get full value from products and operating models, and connecting technology, cultural transformation, and client needs.
- Experience managing clients through escalations for critical issues, and partnering closely with Technical Account Managers and Support to drive resolution.
- Ability to manage commercial relationships and deliver to new business development and revenue targets.
- Experience in identifying and shaping early-stage growth opportunities across a portfolio of clients.
- Strong communication skills to serve as a senior strategic partner and to work effectively with all client levels.
- Demonstrated experience in the energy or utility sector is preferred (implied by client base).
- Ability to work in a fast-paced, high-impact environment at the intersection of technology, transformation, and sustainability.
- No specific educational qualifications are explicitly stated in the posting, so no requirement for a particular degree or certification is specified.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks: Certified Great Place to Work in France, Germany, Spain, Japan, and Australia; one of the Best Workplaces on Glassdoor in the UK with a score of 4.7
Additional benefits: Commitment to diversity and inclusion; accommodations available upon request; policies on data privacy and legal protections
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