Job Description
The Client Delivery Lead is responsible for managing the delivery of energy management solutions, working closely with technical stakeholders and clients to solve complex problems, refine solutions, and ensure successful project outcomes within the Australian energy distribution sector.
Key Responsibilities
- Collaborate with technical stakeholders, developers, QA, and solution architects within the Australian energy distribution sector to deliver solutions.
- Understand how Kraken's systems work, identify problems, and refine solutions to leverage existing and new capabilities.
- Bring together technology, people, and processes to innovate and improve client solutions.
- Manage complex customer journeys involving multiple customer types and end users.
- Coordinate with Kraken's technology and operational teams, as well as clients, to deliver the project roadmap.
Requirements
- Experience working with technical stakeholders including developers, QA, and solution architects within the Australian energy distribution sector.
- Experience working as a hands-on Client Delivery Lead or in a similar role responsible for delivering complex products and solutions.
- Ability to work in partnership with technology and operational teams at Kraken as well as the client to identify problems and refine solutions.
- Understanding of how Kraken works, including the ability to leverage existing and new capabilities to solve complex problems.
- Experience dealing with complexity across multiple customer journeys involving a variety of customer types and end users.
- Ability to bring together technology, people, and processes to innovate and improve client solutions.
- Experience in delivering roadmaps and coordinating the efforts of multiple stakeholders to achieve delivery goals.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks include being a certified Great Place to Work in multiple countries and one of the Best Workplaces on Glassdoor with a score of 4.7 in the UK
Flexible and flat organizational structure
Inclusive environment with accommodations available upon request
Opportunities to work on innovative, impactful projects in the energy sector
Potential for career growth and development within a forward-thinking company
Ready to Apply?
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