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Job Description
The position involves delivering GIS training and support to customers using Esri's ArcGIS software, helping them develop skills, implement sustainable workflows, and expand the use of GIS technology across various industries.
Key Responsibilities
- Develop and deliver training programs to enhance user proficiency in ArcGIS software through various formats including in-person, virtual, and hybrid sessions.
- Identify skill gaps and provide targeted training and ongoing support to users to improve their GIS capabilities.
- Collaborate with customers to understand their workflows and provide guidance on designing and implementing sustainable GIS workflows.
- Promote the adoption of ArcGIS across customer organizations and demonstrate its value through tailored workshops and use case development.
- Create visualizations and narratives to communicate the impact of GIS and develop engaging content such as case studies and success stories.
Requirements
- Five years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro.
- At least two years of professional experience in classroom facilitation and instructional delivery.
- Ability to handle multiple responsibilities while prioritizing student needs.
- Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials.
- Proven ability to collaborate with multiple cross-functional teams.
- Excellent verbal and written communications skills.
- Twenty (20) hours of travel time within the year to support an average of 10-15 onsite customer training sessions per year.
- Applicants must be authorized to work for any employer in the US; visa sponsorship is not available.
- Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science, or a related field.
Benefits & Perks
Compensation range: $72,800 - $109,200 USD
Work schedule includes 20-40% travel time within the year, supporting onsite customer training sessions
Work environment perks include hybrid work options (LI-Hybrid)
Relocation assistance program
Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees and their families
Retirement benefits: 401(k) and profit-sharing programs
Paid time off: minimum of 80 hours of vacation leave, twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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