Job Description
The role involves delivering hands-on GIS training and support to customers, promoting the use of Esri's ArcGIS software, and helping organizations develop sustainable GIS workflows while communicating the strategic impact of GIS technology.
Key Responsibilities
- Develop and deliver training programs to enhance user proficiency in ArcGIS software through in-person, virtual, and hybrid formats.
- Identify skill gaps and provide targeted training sessions and workshops to improve user capabilities.
- Support users by answering questions and helping overcome challenges related to GIS workflows and applications.
- Collaborate with customers to understand their business processes and provide guidance on sustainable GIS workflows.
- Promote the adoption of ArcGIS across customer organizations and demonstrate its value through tailored solutions and workshops.
- Create visualizations and narratives to communicate the impact of GIS and develop engaging content such as case studies and success stories.
Requirements
- Eight (8) years of professional experience leveraging Esri's software capabilities.
- At least five (5) years of experience in ArcGIS Enterprise or Enterprise Geodatabases.
- Two (2) years of professional experience in classroom facilitation and instructional delivery.
- Ability to handle multiple responsibilities while prioritizing student needs.
- Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials.
- Proven ability to collaborate with multiple cross-functional teams.
- Excellent verbal and written communications skills.
- Twenty (20) hours of travel time within the year to support an average of 10-15 onsite customer training sessions per year.
- Applicants must be authorized to work for any employer in the US (no visa sponsorship available).
- Bachelor’s degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science, or a related field.
Benefits & Perks
Relocation Assistance Program
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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