The Solar Programs Associate supports distributed energy and community solar initiatives by managing program registrations, responding to inquiries, and assisting with project documentation to promote solar energy adoption and contribute to a decarbonized grid.
Key Responsibilities
Maintain knowledge of program guidelines and procedures
Respond to program inquiries via telephone and email professionally and courteously
Assist distributed generation and community solar companies with program registrations and renewals
Document, review, and follow up on registration and renewal applications
Use available resources to answer questions and resolve issues related to program participation
Escalate unresolved inquiries to appropriate parties and track follow-up to ensure resolution
Participate in video conference calls, including presenting to clients
Contribute to or manage ad hoc projects
Requirements
A minimum of 2 years of relevant professional work experience.
Bachelor's degree preferred.
Competency with technical topics related to energy programs or renewable energy.
Strong writing and verbal communication skills.
Knowledge of Salesforce or other Customer Relationship Management (CRM) systems preferred.
Ability to function as a team player and multi-task between various projects to help meet and exceed program goals.
Experience using Microsoft Office applications.
Benefits & Perks
Salary range of $60,000 to $70,000 annually, with a target of $66,500 based on experience and qualifications
Hybrid work environment with in-office presence at least once a week in Chicago, IL
Medical, dental, and vision insurance
Pre-tax contribution plans
Employee Stock Ownership Plan (ESOP)
Generous retirement package
Ready to Apply?
Join Energy Solutions and make an impact in renewable energy