Director of Sales, Travel Trade
Empire StateNew York, New York
Full Time
Posted September 11, 2025
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Job Description
The Director of Sales, Travel Trade is responsible for leading and developing a sales team focused on group and travel trade sales, implementing marketing strategies, analyzing sales data, and identifying new business opportunities to drive revenue and enhance the visitor experience at the Empire State Building.
Key Responsibilities
- Build, train, and lead a team of sales professionals targeting group and travel trade sales
- Develop and implement marketing plans relevant to travel trade sales
- Assess the existing sales team, make recommendations, and analyze sales data
- Set sales targets and identify opportunities for improvement
- Manage daily sales operations and track sales performance
- Interpret sales data and lead performance reporting
- Build and develop relationships within the industry
- Identify and pursue new business opportunities
- Support the development of innovative sales strategies
Requirements
- Experience in the field of sales, with a focus on group sales and travel trade industry, including successful identification of new business opportunities and support for the development of innovative sales strategies.
- Experience in the NYC tourism market is helpful but not necessary.
- Ability to build, train, and lead a team of sales professionals targeting group and travel trade sales.
- Ability to assess the existing sales team, make recommendations, analyze sales data, review and set sales targets, and identify opportunities for improvement.
- Experience in managing daily sales operations, tracking sales performance, and interpreting sales data.
- Ability to lead reporting on performance, including what has been tried, what is underway, and next steps, in a digestible and trend-able way for departmental status updates.
- Strong communication and interpersonal skills.
- Experience with or knowledge of deploying technology in sales or related functions.
- A results-oriented, driven, and self-motivated professional who thrives on building a winning team and delivering results such as revenue and EBITDA growth.
Benefits & Perks
Competitive salary and compensation
Work environment perks including a modernized and renovated workspace
Recognition as a Great Place to Work for workplace culture and employee experience
Investment in health and wellness of employees
Opportunities for continuous employee development and role advancement
Participation in a sustainability-focused organization powered fully by renewable wind electricity
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