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Charles River Associates logo

HR Manager Talent Management

Charles River Associates
London, United Kingdom
Full Time
Posted March 26, 2026
Not Specified
Visa Sponsored
Apply Now

Application opens on company website

Job Description

The Human Capital Manager at CRA is responsible for providing strategic and operational HR support across the employee lifecycle, including employee relations, performance management, talent initiatives, and HR process oversight, to foster a high-performance, inclusive work environment in a professional services setting.

Key Responsibilities

  • Advise managers and leaders on HR matters, building strong relationships to deliver tailored HR solutions
  • Lead complex employee relations issues globally, ensuring legal compliance and practical outcomes
  • Coach managers on performance management, including difficult conversations and decision making
  • Manage the annual performance review cycle and support talent discussions and outcomes
  • Oversee global HR transactional processes such as employee transitions, contractual changes, and offboarding
  • Partner with HRIS team to develop and maintain management reporting on HR metrics
  • Implement continuous process improvements to enhance operational efficiency
  • Drive a feedback culture through communication, technology, and training initiatives
  • Maintain and update HR policies to ensure compliance with employment law and best practices
  • Lead and oversee HR initiatives, managing multiple priorities and guiding the HR team
  • Design and implement global manager training programs

Requirements

  • Bachelor's degree or higher (Master's degree preferred)
  • Minimum of 5-8 years relevant work experience in a professional services firm, with employee relations and talent development experience expected
  • Advanced knowledge of Excel, including v-lookups and pivot tables
  • Intermediate skills in Outlook, PowerPoint, and Word
  • Experience working with an HRIS system, with Workday desirable
  • Demonstrated track record of productivity, able to advance tasks with diplomacy and tact, and a willingness to take ownership of work
  • Strong interpersonal communication skills that promote relationship-building across stakeholders
  • Strong problem-solving skills, able to find creative solutions without getting flustered, and willing to dig for an answer
  • Exceptional attention to detail, with the ability to prioritize and manage multiple tasks with tight turnarounds across multiple time zones
  • Good judgment, aware of confidentiality expectations, and discreet with sensitive information
  • Ability to serve as a trusted, pragmatic, and commercially-focused adviser to managers and leaders, building strong relationships across client groups to understand business needs and deliver tailored HR solutions
  • Ability to lead complex employee relations matters globally, including performance, restructures, and formal investigations, ensuring compliance with employment law regulations while delivering practical, commercial outcomes
  • Ability to coach and support managers on performance-related matters, including difficult conversations and decision making
  • Project management skills to support the firmwide annual performance review cycle, including talent discussions and outcomes
  • Experience overseeing global HR transactional processes, including employee transitions, contractual changes, and offboarding, ensuring a high-quality, consistent employee experience
  • Ability to partner with HRIS team to develop, maintain, and enhance management reporting such as attrition, exit insights, performance, and advancement metrics
  • Ability to apply a continuous improvement mindset to HR processes to enhance efficiency and operational effectiveness
  • Strong leadership skills to guide and develop the HR team, and drive progress against evolving deadlines
  • Experience designing and rolling out global manager training programs
  • Excellent communication skills, with the ability to build relationships at all organizational levels
  • Ability to navigate difficult and sensitive circumstances with tact, sensitivity, and excellent judgment
  • Willingness to maintain and update HR policies to ensure alignment with employment law and best practices
  • Ability to manage multiple priorities effectively, guiding and developing HR initiatives concurrently
  • Willingness to participate in ongoing professional development, networking, and market awareness activities

Benefits & Perks

compensation/salary range
work schedule flexibility with 3 to 4 days in the office
wellness programming to support physical, mental, emotional and financial well-being
comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with employer match
life and disability insurance
paid time off including vacation, sick leave, and holidays
paid parental leave
employee assistance resources
commuter benefits
training and skills development programs
internal firm development activities
opportunities for career growth and leadership
work environment that supports diversity and inclusion

Ready to Apply?

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