Job Description
The role involves acting as a trusted advisor to customers by translating their strategic goals into value-driven use cases, facilitating process improvements, and driving adoption of the Celonis Process Intelligence Platform to achieve measurable business impact.
Key Responsibilities
- Identify and translate customer strategic priorities into high-impact use cases and value assessments
- Build demos and business cases leveraging industry benchmarks to secure new customers
- Conduct value assessments or proof-of-value projects and communicate strategic roadmaps to C-Level executives
- Facilitate business value workshops to identify and qualify process improvement opportunities
- Derive and initiate process improvement measures and enterprise-wide change initiatives
- Present results and realized value to senior management and stakeholders
- Manage the end-to-end customer value journey, including landing, expanding, adoption, and renewal of platform usage
- Develop strategic expansion roadmaps to embed Celonis Process Intelligence as a core business transformation tool
- Provide feedback to product development teams to enhance platform capabilities based on customer use cases
Requirements
- Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement, and respective Software deployment, ideally in a customer-facing role in Solution Consulting, Sales Engineering, IT Management Consulting with a Business Software SaaS Provider or a Consultancy, or in an Inhouse role such as Center of Excellence for Data Mining Analytics Intelligence within an Enterprise.
- Good knowledge of Business Software SaaS applications such as SAP, with experience in implementing RPA and/or BI Tools, and/or building Dashboards, Apps, and Action Flows.
- Knowledge of Python and/or SQL.
- Experience in collaborating with IT teams.
- Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent, and training users and process owners to realize value.
- Experience in planning and managing project scopes, expectations, and timelines, managing multiple projects across different parts of the value journey, and leveraging partners from the Celonis Ecosystem.
- Experience in preparing and communicating value roadmaps and results to stakeholders and management, both internally and externally, with excellent communication and presentation skills in English and a professional appearance.
- Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives such as Shared Services Transformation or System Transformation.
- Ideally, expertise in one or more industries such as Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, or Chemicals, with the ability to develop a deep understanding of industry trends and strategic opportunities.
- A degree in Technology Management, Industrial Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or a comparable degree program.
Benefits & Perks
Great compensation and benefits packages including equity and restricted stock units
Life insurance
Generous leave for new parents from day one
Physical and mental well-being support including subsidized gym membership and access to counseling
Time off and virtual events on well-being topics
Internal mobility opportunities and clear career paths
Mentorship programs
Extensive parental leave
Dedicated volunteer days
Hybrid working options
Inclusive culture with resource groups and support programs
Global and diverse team environment
Ready to Apply?
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