Job Description
The role involves leading strategic relationships with major utility and energy clients, acting as a senior partner to C-level stakeholders, ensuring value realization from products, managing escalations, and driving growth through commercial management in a technology-driven, sustainable energy company.
Key Responsibilities
- Lead strategic relationships with utility and energy clients at the executive level
- Engage in day-to-day interactions to ensure delivery, satisfaction, and trust
- Ensure clients realize full value from products and operating models
- Manage critical client escalations and coordinate resolution efforts
- Drive growth through managing commercial relationships and identifying new business opportunities
Requirements
- Experience serving as a senior strategic partner to C-level stakeholders and working across all levels of complex, dynamic clients.
- Proven ability to maintain strong, proactive engagement to ensure delivery, satisfaction, and trust with clients.
- Experience ensuring clients get full value from products and operating models, and connecting technology, cultural transformation, and client needs.
- Experience managing clients through escalations for critical issues and partnering closely with Technical Account Managers and Support to drive resolution.
- Ability to manage commercial relationships and deliver to new business development and revenue targets.
- Experience identifying and shaping early-stage growth opportunities across a portfolio of clients.
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks (certified Great Place to Work in multiple countries, one of the Best Workplaces on Glassdoor in the UK with a score of 4.7)
Inclusive and accommodating interview process upon request
Equal opportunity employer with non-discrimination policies
Legal privacy protections and rights under GDPR and CCPA
Ready to Apply?
Join Kraken and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Kraken
More jobs at Kraken
Regional Practice Lead - Residential Flex
Kraken
NEW
New York
Full Time
16h
Client Implementation Lead (Operation Transformation)
Kraken
NEW
Tokyo
Full Time
16h
Technical Account Manager
Kraken
NEW
London
Full Time
16h
More jobs in London, United Kingdom
Client Value Partner - FSI Banking
Celonis
NEW
London
Full Time
16h
Client Engagement Partner - FSI Banking
Celonis
NEW
London
Full Time
16h
Senior Product Manager - Developer Platform
Samsara
NEW
London
Full Time
2d