Job Description
The role involves designing and implementing knowledge management strategies to enhance productivity and collaboration within Celonis, working closely with AI and other teams to optimize knowledge accessibility and support business objectives.
Key Responsibilities
- Design, develop, and implement knowledge management strategies and solutions.
- Lead the rollout and adoption of a central knowledge repository for GTM content and knowledge assets.
- Establish content governance policies and foster a knowledge-sharing culture.
- Curate, organize, and maintain knowledge assets to ensure relevance and accessibility.
- Collaborate with AI teams to optimize knowledge structures for AI-driven applications.
- Conduct knowledge audits and gap analyses to identify areas for improvement.
- Monitor knowledge usage and feedback to enhance knowledge management effectiveness.
- Drive training, communication, and change management initiatives to promote knowledge tools and practices.
Requirements
- Strong university degree in Technology Management, Information Systems, Industrial Engineering, Computer Science, Mathematics, Knowledge Management, Information Science, Business Administration, or a comparable program.
- At least 3 years of professional experience in solution engineering, management consulting, product marketing, market intelligence, business intelligence, information architecture, or a comparable fast-paced environment.
- Ideally, 3 years of experience in designing, implementing, and managing knowledge management or learning solutions, or a combination of expertise in knowledge management strategy and implementation of technology solutions to support knowledge sharing and collaboration, with demonstrated hands-on experience in building knowledge management solutions.
- Practical experience in developing and implementing AI-driven applications is a big plus.
- Strong understanding of knowledge management principles, methodologies, and best practices, with a proven ability to develop and execute knowledge management strategies aligned with business objectives.
- Excellent communication, collaboration, program management, and stakeholder management skills.
- Experience with content management systems, knowledge base software, and collaboration tools.
- Analytical and problem-solving skills with a focus on process improvement and efficiency.
- Ability to work independently, manage multiple projects, and thrive in a fast-paced environment.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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