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Job Description
The Principal Value Engineer at Celonis is responsible for guiding customers through data-driven business transformation by helping them adopt and maximize the value of the Celonis Process Intelligence Platform, combining consulting, technical, and strategic skills to drive measurable business impact and long-term adoption.
Key Responsibilities
- Help customers adopt and implement the Celonis Process Intelligence Platform to achieve business improvements.
- Identify customer needs and translate strategic goals into specific use cases for platform impact.
- Create business cases, demos, and presentations to demonstrate value and support sales efforts.
- Conduct Proof of Value projects and present results to executive stakeholders.
- Analyze customer data to identify process improvement opportunities and develop change initiatives.
- Lead workshops to develop and implement process improvements and measure results.
- Manage the entire customer journey, ensuring effective adoption, expansion, and renewal of the platform.
- Collaborate with customers to develop long-term strategic roadmaps for business transformation.
Requirements
- Experience in Value Selling or Consultative Sales leading a process of discovering customer needs, qualifying opportunities, building a business case value assessment, and running Proof of Value (PoV) projects.
- Proven ability to demonstrate and sell based on value such as ROI or strategic impact rather than just product features.
- Strong understanding of SaaS products, especially SaaS AI platforms or complex IT solutions, with the ability to hold technical discussions with a customer’s IT team.
- Hands-on experience building technical demos, such as creating dashboards, simple applications, or automated workflows.
- Experience using AI Large Language Models (LLMs), agents, etc., in an enterprise context is a plus.
- Experience in a post-sales role like Customer Success or Implementation Consulting focused on helping customers achieve business results with a product.
- Track record of driving user adoption, training users, helping establish operating models like a Center of Excellence, and securing renewals or expansions.
- Ability to manage multiple, complex projects simultaneously, especially IT-related projects, controlling scope, timeline, and stakeholder expectations.
- Experience coordinating with internal teams and external partners such as consulting firms to deliver projects successfully.
- Proven experience preparing materials for and presenting results to senior leaders (C-Level, VPs) both externally at the customer and internally.
- Deep knowledge or practical experience in specific business functions such as Manufacturing or Supply Chain (e.g., Procurement, Order Management).
- Experience with large-scale transformation initiatives such as Shared Services or ERP system migrations.
- Strong understanding of trends, challenges, and strategic opportunities within specific industry verticals such as Manufacturing, Life Science, CPG, or Retail.
- Experience tailoring proposals and roadmaps to address the specific C-suite agenda of a particular industry.
- Fluency in Korean and English is required.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to gym subsidies
counseling and well-being programs
internal mobility and career growth opportunities
mentorship programs
global collaboration with international teams
open culture with autonomous teams
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