Job Description
The role involves leading the strategy, delivery, and growth of professional services within the High Tech vertical at Celonis, managing customer portfolios and teams to ensure successful platform deployment, value realization, and service sales growth.
Key Responsibilities
- Lead strategy, growth, and delivery excellence of the High Tech services practice.
- Manage a portfolio of customers and oversee a team of Consultants and Project Managers.
- Own services delivery, sales strategy, and ensure successful deployment of the Celonis Platform.
- Develop and execute short-term and mid-term strategic plans for the services practice.
- Maintain resource forecasting and ensure operational efficiency.
- Drive development of High Tech-specific delivery assets and solutions.
- Serve as project sponsor, govern scope, schedule, and budget for projects.
- Ensure implementation delivers measurable ROI and drives customer adoption.
- Own customer health, engage with stakeholders, and mitigate risks.
- Lead services sales, including scoping, pricing, and negotiating complex deals.
- Identify opportunities for portfolio expansion and value-driven services.
- Build strategic partner relationships to support delivery and scaling.
- Recruit, mentor, and develop a high-performing, diverse team.
- Manage team performance and foster an inclusive, growth-oriented culture.
Requirements
- 7 years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the High Tech industry.
- 5 years of leadership experience managing teams, with a track record of recruiting, motivating, developing, and retaining top talent in high performing teams.
- Experience creating and executing business plans with a 1-2 year horizon and managing a P&L or services forecast.
- Strong experience leading services sales cycles, including scoping, pricing, and contract negotiation for complex software implementations.
- Deep understanding of managing professional services teams and software implementation methodologies, preferably in enterprise SaaS or adjacent consulting industries.
- Ability to understand the Celonis Platform or similar Process Intelligence technologies at a level required to lead and direct technical consultants and cross-functional teams.
- Excellent written and verbal communication skills, with the ability to influence stakeholders at the Senior Executive level.
Benefits & Perks
Total compensation package including base salary, bonus, commission, equity, benefits, health, dental, life, 401k, and paid time off
Hybrid working options
Generous PTO
Company equity RSUs
Extensive parental leave
Dedicated volunteer days
Access to gym subsidies, counseling, and well-being programs
Clear career paths, internal mobility, mentorship opportunities
Opportunities to work with leading process mining technology
Global collaboration with an international team
Open culture with autonomous teams
Ready to Apply?
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