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Celonis logo

Customer Value Engineer

Celonis
London, United Kingdom
Full Time
Posted April 29, 2026
Process Mining and AI-driven Business Operations
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Job Description

The Senior Value Engineer at Celonis is responsible for driving data-driven business transformation for Fortune 500 clients by translating strategic objectives into value assessments, building business cases, and ensuring successful deployment and adoption of the Process Intelligence Platform to deliver measurable ROI.

Key Responsibilities

  • Identify and translate customer strategic priorities into high-impact Celonis use cases
  • Advise organizations on how the Celonis platform integrates into their IT landscape and AI strategy
  • Build demos and business cases to demonstrate value and support customer acquisition
  • Conduct value workshops to identify and qualify process improvement opportunities
  • Manage the end-to-end customer value journey, including landing, expanding, adoption, and renewal
  • Develop strategic expansion roadmaps to embed Celonis as a core business transformation platform
  • Communicate value opportunities and strategic roadmaps to senior stakeholders and executives
  • Provide feedback to product teams to enhance the platform based on customer use cases

Requirements

  • Good knowledge of Business Software SaaS applications e.g. SAP
  • Hands-on SQL and or Python skills, experience in collaborating with IT teams
  • Experience developing dashboards and automations in tools like PowerBI or RPA
  • Knowledge of and experience with AI-powered solutions
  • Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment, ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT Management Consulting with a Business Software SaaS Provider or a Consultancy, or in an Inhouse role e.g. Center of Excellence for Data Mining Analytics Intelligence within an Enterprise
  • Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users process owners to realize value
  • Experience in planning and managing project scopes, expectations and timelines, managing multiple projects across different parts of the value journey, and leveraging partners from the Celonis Ecosystem
  • Experience in preparing and communicating value roadmaps and results to stakeholders and management, both internally and externally, with excellent communication and presentation skills in English
  • Understanding of the Finance and or Supply Chain domain as well as strategic transformation initiatives e.g. Shared Services Transformation or System Transformation
  • Ideally expertise in one or more industries e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals and the ability to develop a deep understanding of industry trends and strategic opportunities
  • Degree in Engineering, Computer Science, Mathematics, Business Analytics or a comparable technical degree

Benefits & Perks

Restricted Stock Units (RSUs) and merit-based refresh grants
Unrivaled family support benefit with 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers
Unlimited PTO in applicable regions and generous PTO globally
Flexible hybrid work model
Access to a dedicated learning platform and mentorship programs
Subsidized Wellhub memberships and mental health counseling
Dedicated Wellness Weeks for work-life balance
Paid time off for community and environmental volunteer activities during Impact Days
Participation in Inclusion Think Tank and Inclusion Days
Opportunity to work in a mission-led organization focused on customer value, team success, ownership, and sustainability

Ready to Apply?

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