Job Description
A Channel Sales Representative responsible for driving revenue through partner management, providing strategic guidance, and supporting sales and renewal cycles to ensure partner success and business growth.
Key Responsibilities
- Support and serve as the primary point of contact for partners in sales activities within the assigned territory.
- Develop and execute business strategies to grow partner sales and ensure achievement of retention and revenue goals.
- Guide partners through sales, renewal, and opportunity management cycles, including prospecting, qualification, solution positioning, and deal negotiation.
- Provide transactional support on lead qualification, opportunity forecasting, quoting, and contracting.
- Oversee and advise on customer account success, including account management, customer health, value realization, and adoption.
- Coordinate cross-functional resources to ensure partner and customer success and resolve issues promptly.
Requirements
- Experience in sales and account management, with the ability to act as a strategic advisor for channel partners and guide them to successfully manage and grow their business.
- Ability to drive territory revenue through partners by leveraging sales expertise and understanding of the Celonis platform.
- Experience supporting the customer lifecycle, including pre-sales strategy, contractual guidance, renewal management, and account expansion.
- Ability to develop and implement business strategies that leverage the strengths of partners, operating as the CEO of the partner territory.
- Experience in coaching and empowering partners, with the capability to support partners through sales and renewal cycles, including demand generation, prospecting, qualification, solution positioning, demos, business case creation, deal negotiation, and renewal strategies.
- Transactional support skills for partners on lead qualification, opportunity management, forecasting, quoting, and contracting.
- Proactive oversight of customer accounts, offering strategic guidance on account management, customer health, value realization, and adoption.
- Ability to orchestrate cross-functional resources such as Value Engineering and Partner Management to ensure customer and partner success, with timely resolution of issues and escalations.
- Strong communication skills to serve as the primary point of contact and trusted advisor to support partner sales in the region.
- Ability to drive territory plans and reviews with partners to define objectives, execute strategies, and ensure achievement of retention rate, NNARR, and customer health goals.
- Familiarity with the Celonis Process Intelligence Platform and understanding of process mining and AI technology is preferred.
- Ability to operate as a partner-facing role with a focus on coaching, empowering, and supporting partners, with the flexibility to engage in customer interactions as needed.
Benefits & Perks
compensation/salary range not specified
hybrid working options
generous PTO
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to gym subsidies
counseling and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
community and support through inclusion and belonging programs
Ready to Apply?
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