The Business Systems Productivity Lead is responsible for optimizing workflows, enhancing staff efficiency through technology, managing enterprise applications, and evaluating emerging tools like AI to support organizational productivity and digital transformation.
Key Responsibilities
Analyze workflows and recommend technology-driven process improvements.
Translate business requirements into technical specifications and configure enterprise applications.
Coordinate with vendors to ensure systems meet evolving needs and support implementation.
Maintain data integrity, design reports, and develop dashboards using Power BI or similar tools.
Champion adoption of Microsoft 365 tools and develop training and onboarding materials.
Evaluate, pilot, and assess emerging AI-powered productivity tools for organizational impact.
Lead or support Agile practices, including backlog grooming and sprint planning.
Support data governance policies, compliance, and cross-functional data integration efforts.
Requirements
Bachelor's degree in Information Systems, Business Administration, or related field or equivalent experience considered.
At least 5 years of experience in business systems analysis, enterprise application support, or IT project management.
Strong proficiency in Microsoft 365 administration and configuration.
Experience with data visualization and reporting tools such as Power BI or Tableau.
Familiarity with business process modeling tools such as Visio or Lucidchart.
Familiarity with AI-enabled productivity tools and an understanding of how to apply them in a business setting to support workflow optimization and staff productivity.
Knowledge of Agile methodologies and experience writing user stories and managing backlogs.
Experience with enterprise systems such as CRM (e.g., Dynamics), HRIS (e.g., ADP), and grantmaking platforms (e.g., Fluxx).
Understanding of database structures, SQL, Fabric OneLake, and cloud SaaS environments.
Excellent analytical, communication, and stakeholder engagement skills.
Demonstrated ability to lead training, change management, and adoption initiatives.
Benefits & Perks
Salary range of $140,000 - $175,000
Primarily in-office work in Washington, DC
Competitive salary
Benefits package
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