Job Description
A Customer Service Representative at Bee Green's Paint Center responsible for providing exceptional service to contractors and retail customers by processing orders accurately, offering product recommendations, and supporting paint product selection and application guidance.
Key Responsibilities
- Provide exceptional customer service to contractors and retail customers
- Fulfill paint product orders accurately and on time
- Assist customers with product recommendations, tinting, and color matching
- Support contractors in selecting appropriate coatings for various surfaces and conditions
- Process high-volume orders efficiently while maintaining personalized service
- Communicate effectively with jobsite crews and customers
- Ensure a professional and friendly in-store experience
Requirements
- Ability to deliver exceptional customer service to contractors and retail customers at Bee Green s Paint Center.
- Experience in fulfilling orders accurately and on time.
- Knowledge of paint products, coatings, and application methods.
- Experience working closely with contractors to ensure they receive the products they need to keep their projects moving, including custom tinting and precise color matching.
- Ability to support retail customers with product recommendations, tinting, and order pick-up.
- Ability to process high-volume orders efficiently while providing personalized service.
- Excellent communication skills to clearly communicate with jobsite crews and customers.
- Ability to take ownership of the in-store experience and ensure a professional and friendly customer interaction.
- Accuracy and speed in order processing and customer service.
- Product knowledge related to paint, coatings, and application techniques.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks not specified
Supportive work environment focused on customer service and product knowledge
Ready to Apply?
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