Job Description
The Senior Manager at Aurora is a technical leadership role responsible for developing and executing incident response and resilience strategies across the company's autonomous vehicle systems, IT infrastructure, and operational centers to ensure system stability, security, and operational excellence.
Key Responsibilities
- Define and execute the incident response technical roadmap and framework.
- Serve as the escalation point and command for high-severity incidents, including cybersecurity breaches and system outages.
- Lead cross-functional collaboration with engineering, IT, safety, legal, and cybersecurity teams to influence system architecture and risk mitigation.
- Translate complex technical issues into clear business risks for executive communication.
- Conduct post-incident reviews to identify root causes and systemic improvements.
- Manage engagement with auditors to demonstrate process maturity and compliance with relevant standards.
- Develop and implement incident response processes, SOPs, and training programs.
- Oversee the development of KPIs and SLOs related to incident response and operational resilience.
Requirements
- At least 10 years of experience in a technical operations domain, with a significant emphasis on Incident Management in large-scale environments such as cloud computing, enterprise software, robotics, or other safety-critical industries.
- At least 7 years of experience in direct people management with demonstrated excellence in leading, mentoring, and scaling high-performance, geographically distributed, 24x7 technical teams.
- Ability to rapidly comprehend the interconnectedness of complex system architectures, spanning on-vehicle compute, cloud infrastructure, enterprise IT systems, and the operational dynamics of a Network Operations Center (NOC) and Security Operations Center (SOC).
- Proven experience leading an enterprise through the development and execution of incident response and crisis management programs, including creating mature processes, Standard Operating Procedures (SOPs), and comprehensive training programs.
- Exceptional communication and presentation skills, with a proven ability to brief C-level executives and translate deep technical issues into concise, business-oriented terms.
- Proven ability to drive complex, cross-functional initiatives from conception to completion, demonstrably improving operational maturity and efficiency.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Benefits & Perks
Salary range of $171,000 - $273,000 per year
Annual bonus
Equity compensation
Benefits (unspecified)
Ready to Apply?
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