Job Description
The Director of Account Management at Ascend Analytics leads and develops a team of account managers to ensure client success, deepen relationships, and drive revenue growth by aligning solutions with client needs in the energy market sector.
Key Responsibilities
- Lead, mentor, and develop a team of account managers to foster a culture of excellence and collaboration.
- Enhance the operating cadence of the account management team to achieve a Gross Revenue Retention (GRR) of 90%.
- Act as a trusted advisor to clients to maximize value from Ascend Analytics solutions.
- Partner with cross-functional teams (Sales, Product, Analytics) to align client needs with innovative solutions.
- Develop strategies to strengthen client relationships, increase adoption, and ensure long-term success.
Requirements
- 3 to 5 years of experience in account management leadership.
- Experience in managing high-performing account management teams.
- Skilled at translating complex technical solutions into clear business value for clients.
- Ability to lead, mentor, and grow a team of account managers, fostering a culture of excellence and collaboration.
- Experience developing strategies to strengthen client relationships, increase adoption, and drive long-term success.
- Proven ability to enhance the operating cadence of the account management team to help ensure Gross Revenue Retention (GRR) of 90%.
- Experience serving as a trusted advisor to clients, helping them maximize value from solutions.
- Ability to partner with cross-functional teams including Sales, Product, and Analytics to align client needs with solutions.
- Demonstrated leadership in a fast-paced, mission-driven environment.
- Proficiency in managing client relationships and driving client and team success proactively.
- Excellent communication skills to effectively translate complex technical solutions into clear business value for clients.
Benefits & Perks
Compensation/salary range: 200,000-215,000 base plus commission, negotiable based on qualifications and experience
Flexible work hours
Opportunities for advancement
Medical, dental, and vision insurance
Short-term and long-term disability insurance
Parental leave
Dependent care spending account
401k plan
Ready to Apply?
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