Apply Now
Application opens on company website
Job Description
The VP of Account Management at AlertMedia leads and coaches a team responsible for managing and growing customer accounts across enterprise, mid-market, and SMB segments, focusing on retention, upselling, and expanding revenue through strategic planning and collaboration with internal teams.
Key Responsibilities
- Develop and coach a team of Account Managers across enterprise, mid-market, and SMB segments.
- Partner with sales, customer success, marketing, and renewals teams to drive collaboration and process improvements.
- Identify expansion opportunities within customer accounts and execute sales plans to meet revenue targets.
- Manage customer relationships, including reviewing renewals, addressing obstacles, and managing escalations.
- Guide the team in building account maps and leveraging customer insights for up-sell and cross-sell opportunities.
Requirements
- 7 years of experience in account management and sales with a history of success.
- Must have prior enterprise and mid-market sales and account management experience within a SaaS organization.
- 3 years of people management experience.
- Experience leading a successful sales team and managing a pipeline of named accounts, and an ability to accurately forecast.
- Strong coaching mentality and ability to help elevate others in their career development.
- Ability to map account whitespace, connecting the dots in customer organizations and influencing stakeholders from various roles, levels, and profiles to identify and close a deal.
- Exceptional interpersonal skills, clear and concise written and oral communication skills.
- Comfortable building rapport, negotiating, and setting expectations with stakeholders, including those at the executive level.
- Comfortable with ambiguity and experience adapting in rapidly changing environments and contributing to an evolving sales process.
- This is a hybrid role based in Austin, TX. You must be located in Austin or surrounding areas or willing to relocate.
Benefits & Perks
Competitive base salary
Uncapped commissions
Company-wide bonus program
Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees
Access to brand new downtown office with 360-degree views of Austin, high-tech building gym, and nearby running trails
Access to cutting edge technology such as Salesforce, Gong, ZoomInfo, Outreach, Scorecards
Ongoing learning and career development opportunities facilitated by Sales Enablement and Learning Development teams
Recognition and rewards programs
Supportive and collaborative work environment
Ready to Apply?
Join AlertMedia and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at AlertMedia
Vice President, Customer Success
AlertMedia
Austin
Full Time
Sep 13
Account Executive, SMB United Kingdom
AlertMedia
London
Full Time
Sep 16
Customer Onboarding Specialist
AlertMedia
Mexico City
Full Time
Sep 16
More jobs in Austin, Texas
Performance Marketing Manager
Freedom Solar Power
NEW
Austin
Full Time
2d
Performance Marketing Manager
Freedom Solar Power
NEW
Austin
Full Time
2d
Office Administrator
Aprio
NEW
Austin
Full Time
2d