Director, Solutions Engineering
AlertMediaAustin, Texas
Full Time
Posted January 26, 2026
~89 people viewed this recently
Apply Now
Application opens on company website
Job Description
The Director of Solutions Engineering at AlertMedia leads and mentors a technical sales team, supports strategic deals through technical expertise, and collaborates cross-functionally to demonstrate the value of the company's platform to prospective customers, ultimately helping to drive sales and customer success.
Key Responsibilities
- Lead and develop a team of Solutions Engineers through coaching, mentoring, and performance management.
- Lead technical discovery, solution design, and demonstrations for high-value or complex sales opportunities.
- Partner with sales leadership to ensure technical readiness and alignment for sales pipeline and forecasts.
- Standardize and improve Solutions Engineering best practices, demo flows, and proof-of-concept frameworks.
- Collaborate with Product, Engineering, Marketing, and Customer Success teams to influence platform development based on field insights.
- Develop prototypes, technical spikes, or custom integrations to support complex deals and inform product direction.
- Facilitate technical discussions with senior stakeholders, translating platform capabilities into business value.
- Serve as a customer advocate, bridging customer needs with sales and product teams to influence the product roadmap.
Requirements
- 8-10 years of experience in Solutions Engineering, Pre-Sales Engineering, or Solutions Architecture in a SaaS organization
- 2-3 years of experience in a people leadership role
- Proven success in high-growth SaaS environments, with experience supporting API-driven integrations and cloud infrastructure
- Strong understanding of sales methodologies such as MEDDICC, and experience partnering closely with Account Executives
- Experience leading technical discovery, solution design, and demonstrations for high-value or complex accounts, serving as the technical voice and trusted advisor throughout the sales cycle
- Ability to develop prototypes, technical spikes, or custom integrations to unblock complex deals or inform future product direction
- Experience facilitating technical discussions with CIOs, CTOs, and senior stakeholders, translating platform capabilities into clear business value and outcomes
- Ability to serve as a strong bridge between customers, Sales, and Product, advocating for customer needs and influencing the product roadmap based on real-world use cases
- Strong coaching mentality and ability to help elevate others in their career development
- Excellent prioritization, project management, and organizational skills in fast-paced, evolving environments
- Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences
- Skilled at building rapport and setting expectations with stakeholders, including those at the executive level
- Comfortable with ambiguity and experience adapting in rapidly changing environments and contributing to an evolving sales process
- Candidates must be based in Austin, TX or the surrounding area, or be remote within the United States
Benefits & Perks
Competitive base salary
Company-wide bonus program
Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees
Access to brand new downtown office with 360-degree views of Austin, high-tech building gym, and nearby running trails
Access to cutting edge technology (Salesforce, Gong, ZoomInfo, Outreach, Scorecards, etc.)
Ongoing learning and career development opportunities facilitated by our Sales Enablement and Learning Development teams
Recognition as a Best Places to Work company for 10 years in a row and numerous other awards
Amazing rewards and incentives
Support for community service with opportunities to give back
Ready to Apply?
Join AlertMedia and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at AlertMedia
More jobs at AlertMedia
Technical Support Engineer
AlertMedia
Mexico City
Full Time
5d
Product Marketing Manager
AlertMedia
Austin
Full Time
Mar 18
Marketing Events Coordinator
AlertMedia
Austin
Full Time
Mar 18
More jobs in Austin, Texas
National Partner Manager - SHI - Austin
Pure Storage
Austin
Full Time
Mar 31
$76k-113k
HVAC Sales and Service Technician
Freedom Solar Power
Austin
Full Time
Mar 31
HVAC Sales and Service Technician
Freedom Solar Power
Austin
Full Time
Mar 31