The VP of Revenue Operations at Affinity is responsible for leading the strategic planning, execution, and optimization of the company's revenue lifecycle, overseeing sales, marketing, and success teams, and managing the tech stack to drive predictable revenue growth in a high-growth SaaS environment.
Key Responsibilities
Lead the annual GTM planning process, including forecasting, territory design, quota setting, and capacity modeling
Break down silos between Sales, Marketing, and Success to ensure a unified data source and seamless customer journey
Own and improve forecasting models, including renewal forecasts, churn analysis, and pipeline health metrics
Oversee the global GTM tech stack, including Salesforce, Salesloft, Gong, and implement AI automation tools
Partner with Sales leadership to enhance sales productivity and reduce ramp time
Design and manage incentive structures aligned with company revenue targets
Requirements
At least 10 years of experience in Revenue Sales Operations, with a minimum of 4 years in a senior leadership role within a high-growth B2B SaaS environment.
Deep expertise in SaaS metrics including LTV, CAC, Magic Number, NRR, and GRR.
Expert-level understanding of the Salesforce ecosystem and the modern Data Stack for GTM teams.
Proven track record of hiring and mentoring high-performing Operations teams and building a culture of Service Leadership for the field.
Ability to distill complex data into a narrative that the Board of Directors and the Executive Team can act upon.
Experience leading the annual planning process, including board-level forecasting, territory design, quota setting, and capacity modeling.
Experience breaking down silos between Sales, Marketing, and Success to ensure a single source of truth for data and a seamless customer journey.
Ownership of forecasting processes including renewal forecast, churn analysis, and pipeline health metrics.
Overseeing the global GTM tech stack, including Salesforce, Salesloft, Gong, and leading the implementation of AI automation tools such as Agentforce.
Designing and managing incentive structures that align behavior with company-wide ARR and NRR targets.
Work experience that demonstrates the ability to pivot from strategic planning to granular technical details, such as Salesforce schema management.
Ability to lead and develop a high-performing team of operations professionals, data analysts, and enablement specialists.
Willingness and ability to work remotely or in-office at San Francisco or New York, with in-office presence 2-3 days per week (Tuesday through Thursday).
Benefits & Perks
Base salary range of approximately $270,000 to $355,000 USD, depending on experience and location
Work location options include remote, San Francisco, or New York with a hub-hybrid model (2-3 days in-office per week for local employees)
Health insurance coverage for employee and dependents, including healthcare, dental, and optical
Flexible personal sick days
Retirement plan through SmartPension
Annual education budget and comprehensive learning and development program
Monthly reimbursement for home internet, meals, wellness memberships, and equipment
Team connection activities including virtual team-building and socials
Ready to Apply?
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