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Senior Program Manager - People Operations

Samsara
Posted March 8, 2025

CA$111,265 - CA$143,990

Full Time

Job Description

The role involves leading the development of People Operations processes and collaborating with stakeholders to implement scalable HR programs, acting as an internal consultant to address complex business challenges in a fast-paced environment.

Responsibilities

  • Oversee gathering and documentation of HR processes and program requirements.
  • Lead gathering of business and technology requirements and track project progress.
  • Provide transparent and timely reporting and communications to stakeholders.
  • Manage and escalate project risks and issues as needed.
  • Establish success metrics and ensure project performance is tracked.
  • Deliver clear project updates and communications to leadership and stakeholders.
  • Facilitate discussions with People team stakeholders and program owners.
  • Collaborate with team SMEs to establish technology roadmaps for HR programs.
  • Create and update user guides and change management material for program launches.
  • Partner with the People Operations team on process enhancements.
  • Facilitate operations and systems testing for implementation of enhancements.
  • Continuously seek ways to improve existing processes and systems.
  • Use data to identify improvements and risk reduction opportunities.
  • Champion and embed Samsara's cultural principles across the organization.

Requirements

  • 8 years experience in HR in fast-growing, global companies.
  • Bachelor's degree in Business Management, Information Systems, or equivalent work experience.
  • 3 years experience in project program management, overseeing end-to-end process changes with high level senior team members and stakeholders, requirements gathering, documentation, and facilitating change management.
  • Deep understanding of Workday modules HCM, Benefits, Advanced Compensation or Leaves Absence.
  • Experience leading People Operations projects in partnership with Total Rewards, People Partners, or Talent Performance teams.
  • Experience managing People projects creating timelines, defining process and technology project plans, test plans, communication plans, and cutover plans.
  • Experience advising and building compliant HR processes.
  • Deep understanding of HR compliance needs.
  • Experience challenging the status quo, finding and adjusting other teams to new solutions.
  • Experience in People Operations function.
  • Hands on experience troubleshooting People Operations processes, operations process mapping and documentation.
  • Highly inclusive managing style to coach and mentor junior members of the team, as well as build strong relationships with HR senior staff and other key stakeholders.

Benefits

  • Compensation/salary range: 111,265 - 143,990 CAD
  • Flexible working model (remote and in-person options)
  • Health benefits
  • Samsara for Good charity fund

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