Senior Trial Success Manager
SamsaraPosted March 8, 2025
Location not specified
Energy Management$100,258 - $151,650
Full Time
Job Description
The Senior Trial Success Manager at Samsara will oversee trial execution for prospective customers, collaborating with sales and cross-functional teams to ensure clients realize the full value of the company's IoT solutions during the trial period, ultimately driving trial conversion and long-term customer adoption.
Responsibilities
- •Develop Trial Project Plans customized to the prospect's specific needs.
- •Hold internal and external teams accountable to the end-to-end trial project plan.
- •Act as a subject matter expert on change management, communication strategy, risk mitigation, and coaching techniques.
- •Lead internal account team strategy sessions to unblock deals and drive alignment.
- •Coordinate with key cross-functional teams to bring in the right resources.
- •Communicate updates on major milestones to stakeholders.
- •Create tailored meeting content for key trial milestones and engagements.
- •Champion and embed Samsara's cultural principles.
Requirements
- •6 years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales SaaS or technology experience preferred.
- •Bachelor's degree required.
- •Strong project management experience.
- •Expertise in change management, communication strategies, risk management, and coaching techniques.
- •Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests.
- •Experience managing stakeholders across cross functional teams, building processes and driving impact results.
- •Exceptional verbal and written communication skills to convey complex ideas concisely.
- •Technical aptitude and experience with CRM and project management tools.
- •Adaptability and flexibility to navigate dynamic and fast-paced environments.
- •Problem-solving mindset with a focus on delivering results.
- •Strong quantitative, communication, and presentation skills.
- •Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.
Benefits
- •Compensation/salary range: 100,257.50 - 151,650 USD
- •Flexible working model (remote and in-person options)
- •Health benefits
- •Employee-led charity fund (Samsara for Good)
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