Senior Manager, Client Services
Energy SolutionsPosted April 14, 2025
Location not specified
Energy Efficiency$105,000 - $137,000
Full Time
Job Description
The Senior Manager for Client Services at Energy Solutions will collaborate with leadership to drive organizational strategy, enhance client relationships, and oversee operational improvements, while managing a remote workforce and ensuring effective team performance.
Responsibilities
- •Collaborate with senior and executive leadership to set and drive organizational vision and operational strategy.
- •Translate strategy into actionable goals and execute relevant projects aligned with organizational goals.
- •Develop relationships with Client Services department leaders to understand their needs and opportunities.
- •Assess and improve policies, systems, and processes throughout the organization.
- •Report on Client Services department performance, opportunities, and challenges to the Executive Vice President.
- •Prioritize objectives and implement strategies to achieve company initiatives.
- •Create working environments that equip and motivate employees to excel.
- •Oversee and implement organizational risk management processes.
- •Strategize opportunities to enhance department synergies and process improvements.
Requirements
- •Bachelor's degree in Business Administration, Economics, Engineering, or a related field.
- •A minimum of 10 years of work experience including at least 5 years in a supervisory and leadership capacity.
- •Experience in strategy and planning for a mid-size company with demonstrated command of roles with increasing responsibility.
- •Demonstrated outstanding analytical and problem-solving skills as well as the ability to anticipate risk and develop risk mitigation strategy proposals.
- •Significant experience in energy efficiency, renewable energy, and/or Utility technologies concepts, practices, and procedures.
- •Demonstrated ability to lead within a matrix structure and manage teams comprised of both direct and indirect resources.
- •Demonstrated success in client relationship management and possess demonstrated customer service understanding.
- •Solid financial acumen including budgeting, cost management, and maximizing profitability.
- •Exceptional communication and interpersonal skills, capable of adapting style to different audiences and stakeholders, both internally and externally.
- •Ability to make quick decisions and generate buy-in from leadership team members.
- •Ability to conceptualize and execute deadline driven projects with strong bias for action and ability to prioritize multiple and competing projects.
- •Ability to travel for business approximately 1x quarterly.
- •High level proficient skills with Microsoft Office Excel, Outlook, PowerPoint to communicate, develop presentations and perform analysis.
- •Ability to pass a compulsory background check and drug screen.
- •Authorization to work in the U.S. indefinitely.
Benefits
- •Compensation range of 105,000 - 137,000 Annually
- •Predominantly remote workforce
- •Generous retirement package
- •Medical, dental and vision insurance
- •Other pre-tax contribution plans
- •Employee Stock Ownership Plan (ESOP)
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