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Job Description
A Business Analyst in this role will support the development and delivery of a global payment platform for prepaid card services by translating business needs into technical requirements, documenting processes, and collaborating with cross-functional teams in an agile environment to improve payment systems and operational efficiency.
Key Responsibilities
- Break down large features into smaller, manageable user stories with clear acceptance criteria.
- Collaborate with stakeholders to define measurable outcomes and ensure successful user acceptance.
- Capture and document functional and non-functional requirements such as performance, security, and scalability.
- Create visual artifacts like flowcharts, data flow diagrams, and use case diagrams to improve clarity.
- Identify and document business rules governing product behavior and ensure alignment with development teams.
- Map and analyze business processes to identify opportunities for efficiency improvements and problem resolution.
- Understand and model required data structures to meet user and business needs.
- Participate in agile ceremonies such as stand-ups, sprint planning, reviews, and retrospectives.
- Clarify requirements to developers, manage defects, and validate fixes for accurate implementation.
- Conduct discovery work or technical spikes to explore unknowns and support product decision-making.
- Support User Acceptance Testing (UAT), including scenario development, scripting, and coordination.
- Assist users in understanding new features and identifying potential improvements.
- Contribute to optimizing payment flows, reducing operational costs, and enhancing customer experience.
Requirements
- Strong experience as a Business Analyst in product-led, agile environments.
- Solid understanding of card payment processes, including transaction lifecycle, authorization, clearing, settlement, reconciliation, and fraud monitoring.
- Experience working with Product Owners on prioritization, defining acceptance criteria, and delivering against them.
- Strong communication skills, both written and verbal, with the ability to translate business needs into technical requirements.
- Experience modeling business processes using diagrams, flowcharts, or similar tools.
- Ability to collaborate effectively across cross-functional teams and multiple squads.
- Experience facilitating discussions, leading stakeholder meetings, and driving consensus.
- Strong analytical, critical thinking, and problem-solving skills.
- Experience working with Agile methodologies, particularly Scrum.
- Ability to thrive in a fast-paced, evolving environment with a proactive mindset.
Benefits & Perks
100 Remote Work
WFH allowance (Monthly payment as financial support for remote working)
Career Growth program with 360º feedback
Time allocated during the week for tech training (online courses, English classes, books, conferences, events)
Mentoring Program (opportunities to become a mentor or receive mentorship)
Access to Zartis Wellbeing Hub and Kara Connect platform with sessions with specialists including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars
Multicultural working environment with organized tech events, webinars, parties, online team-building games, and contests
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