SCADA Services Engineer
Woodard & CurranBound Brook, New Jersey
Full Time
Posted December 5, 2025
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Job Description
A SCADA Services Engineer responsible for supporting, troubleshooting, maintaining, and upgrading SCADA systems and PLC platforms for water and wastewater clients, ensuring system performance, reliability, and customer satisfaction through remote and on-site technical support.
Key Responsibilities
- Support, maintain, troubleshoot, and upgrade SCADA systems and their underlying PLCs and control panels.
- Perform remote and on-site troubleshooting, system optimization, patch management, and implement upgrades and enhancements.
- Act as the primary technical resource for service contracts, maintenance agreements, and post-implementation support of SCADA installations.
- Interact with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts, and deliver solutions.
- Travel to client facilities for troubleshooting, preventive maintenance, system upgrades, emergency response, and scheduled service visits.
Requirements
- Proven hands-on experience supporting, maintaining, troubleshooting, and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control panels.
- Experience supporting a diverse installed base of SCADA systems including Inductive Automation Ignition, Rockwell Automation FactoryTalk, Wonderware, iFix, VTSCADA, and Allen-Bradley PLC platforms.
- Ability to perform remote and on-site troubleshooting, break fix support, system optimization, patch management, and implementing upgrades and enhancements on existing systems across projects of varying size and complexity.
- Strong problem-solving abilities and excellent customer-facing skills, with a proactive mindset to anticipate issues before they escalate, resolve problems efficiently, and maximize system uptime and performance.
- Ability to regularly interact with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts clearly, and deliver sustainable solutions.
- Eligibility to work in the United States; candidates must not require visa sponsorship.
- Primary technical resource for service contracts, maintenance agreements, and post-implementation support of medium to large SCADA installations both standalone and multidisciplinary systems.
- Strong communication skills to interface daily with operators, plant managers, IT OT teams, and other stakeholders.
- Willingness to deepen expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity.
- Regular travel to client facilities within driving distance for on-site troubleshooting, preventive maintenance, system upgrades, emergency response, and scheduled service visits, with regional travel up to 50-70% mostly day trips, and occasional overnight stays depending on call-out needs and multi-day service work.
- Physical ability to lift and carry 40 lbs repeatedly.
- Comfort working from heights using ladders, scissor lifts, platforms, and in confined spaces.
- Ability to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols.
- Valid driver’s license with no major infractions, and a valid REAL ID driver’s license or other TSA-approved identification.
Benefits & Perks
Retirement Savings 401(k) with company match of 100% of the first 3% of salary contributed
Observed holidays (up to 8 holidays annually)
Vacation accrued based on years of experience and hours worked
Paid sick time for non-work-related illness or injury
Up to 80 hours of Paid Parental Leave for child bonding
Medical, dental, and vision health plans
Basic employee group life insurance and AD&D benefits, with voluntary additional life insurance
DarioMind mental health and wellbeing assistance program
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