SCADA Services Engineer
Woodard & CurranBound Brook, New Jersey
Full Time
Posted December 5, 2025
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Job Description
The SCADA Services Engineer supports, maintains, troubleshoots, and upgrades SCADA systems and PLC platforms for municipal and industrial water and wastewater clients, providing technical expertise and customer service to ensure system performance and reliability.
Key Responsibilities
- Support, maintain, troubleshoot, and upgrade SCADA systems and their underlying PLCs and control panels.
- Perform remote and on-site troubleshooting, system optimization, patch management, and implement upgrades and enhancements.
- Interface with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts, and deliver solutions.
- Provide ongoing support and lifecycle services for medium to large SCADA installations, including service contracts and maintenance agreements.
Requirements
- Proven hands-on experience supporting, maintaining, troubleshooting, and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control panels.
- Experience supporting a diverse installed base of SCADA systems including Inductive Automation Ignition, Rockwell Automation FactoryTalk, Wonderware, iFix, VTSCADA, and Allen-Bradley PLC platforms.
- Ability to perform remote and on-site troubleshooting, break fix support, system optimization, patch management, and implementing upgrades and enhancements on existing systems across projects of varying size and complexity.
- Strong problem-solving abilities and excellent customer-facing skills.
- Ability to interface daily with operators, plant managers, IT OT teams, and other stakeholders, and explain technical concepts clearly.
- Eligibility to work in the United States; candidates must not require visa sponsorship.
- Primary technical resource for service contracts, maintenance agreements, and post-implementation support of medium to large SCADA installations both standalone and multidisciplinary systems.
- Strong communication skills to effectively interact with end-users, plant operators, and internal teams.
- Eagerness to deepen expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity.
- Physical ability to lift and carry 40 lbs repeatedly.
- Comfort working from heights using ladders, scissor lifts, platforms, and in confined spaces.
- Ability to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols.
- Must maintain a valid driver’s license with no major infractions.
- Must maintain a valid REAL ID driver’s license or other TSA-approved identification.
- Willingness to travel regionally up to 50-70%, mostly day trips, with occasional overnight stays depending on call-out needs and multi-day service work.
Benefits & Perks
Retirement Savings 401(k) with company match of 100% of the first 3% of salary contributed
Hybrid work schedule (office, remote, and onsite)
Travel up to 50-70% regionally, mostly day trips with occasional overnight stays
Paid holidays (up to 8 observed holidays annually)
Vacation days accrued based on experience and hours worked
Paid sick time for non-work-related illness or injury
Up to 80 hours of Paid Parental Leave for child bonding
Health insurance options including medical, dental, and vision plans
Basic employee group life insurance and AD&D benefits, with voluntary additional life insurance
Short- and long-term disability insurance
Wellbeing support through DarioMind assistance program and mental health resources
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