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Client Success Manager California West

WeaveGrid
San Francisco, California
Full Time
Posted October 31, 2025
$110k - $160k
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Job Description

The role involves managing and executing utility EV managed charging and virtual power plant programs, primarily in California, by leading client relationships, program deployment, driver enrollment, and cross-functional collaboration to deliver value and support the energy transition.

Key Responsibilities

  • Deliver grid and driver value through utility EV managed charging and virtual power plant programs
  • Own and manage multiple large client deployments with high accountability
  • Serve as the primary point of contact for client programs and coordinate internal and client teams
  • Lead program launch activities, including driver enrollment growth and client engagement
  • Maintain and execute account delivery plans, providing data-driven insights and reporting
  • Resolve client issues and coordinate incident resolution and communications
  • Align internal teams and stakeholders to ensure account success and shared goals
  • Collaborate on marketing campaigns, program design, and IT integrations to support client objectives
  • Support account expansion, develop client relationships, and identify new opportunities
  • Assist with regulatory approval processes and contribute to proposals, bid defenses, and SOWs

Requirements

  • Five years of full-time experience working in some combination of enterprise client success, program implementation, management consulting, energy, utilities, or related areas.
  • Experience managing high-value enterprise contracts and customers with multiple stakeholders externally and internally.
  • Demonstrated ability to manage multiple complex clients and projects simultaneously, while flexibly taking on a variety of tasks in response to immediate needs.
  • Proficiency in modern software tools such as Gsuite, MS Office, Slack, HubSpot, and at least some exposure to program management tools like JIRA, content management systems like Sanity, and analytics reporting tools like Mode.
  • Based in the United States and willing to travel 1 to 2 weeks per month at times.

Benefits & Perks

Base salary range of $110,000 - $160,000
Equity stock options
Benefits (unspecified)

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