Junior Operations Analyst

• Obtaining energy data from various data sources such as suppliers, and data collectors • Reviewing invoices for accuracy and raising and resolving errors with suppliers • Processing invoices or preparing them for payment using internal and external platforms • Performing energy data analyses and reports to enable the client to budget, forecast, recharge tenants or identify cost savings opportunities • Producing various reports in conjunction with objectives • Collecting, sorting, and providing data to relevant parties for their respective use • Dealing with incoming external and internal enquiries • Communicating with clients, suppliers or stakeholders via email and telephone as and when required • Working alongside all stakeholders to provide a quality service to clients, within agreed deadlines • Actively thinking of ways to improve service and the department • Additional responsibilities as required by the line manager

• Excellent verbal and written communication skills in English – Essential • Strong Microsoft Office (specifically Excel) skills – Essential • Strong mathematics and analytics knowledge - Essential • Keen eye for detail – Essential • Problem solver – Essential • Organised – Essential • Delivery-focused and results-oriented – Essential • Acts with integrity – Essential • Accountable – Essential • Flexible and self-motivated – Essential • Excellent customer service and interpersonal skills – Essential • Education background in economics/electrical engineering/administration – Desirable