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Job Description
The role involves managing and supporting the company's IT infrastructure, security, and operations across multiple regions, while leading a global IT team. It also includes implementing cybersecurity measures, maintaining technical documentation, and ensuring smooth daily IT functions in a fast-paced, innovative environment focused on AI-enhanced battery technology.
Key Responsibilities
- Provide first-line IT support for global users, troubleshooting hardware and software issues.
- Assist with onboarding and offboarding processes for employees.
- Maintain and update technical documentation and Standard Operating Procedures (SOPs).
- Support account management and permission granting in IT systems.
- Monitor business applications and infrastructure, escalating issues as needed.
- Assist with deployment and validation of Virtual Machines (VMs) and lab equipment.
- Follow security protocols and assist with cybersecurity tasks such as patching and anti-virus updates.
- Develop, maintain, and enforce enterprise-wide Information Security and Disaster Recovery Business Continuity Program (DRP/BCP).
- Manage collaboration with cybersecurity vendors and implement protective controls.
- Ensure system and data security through controls like backups, patch cycles, and access protocols.
- Manage technical documentation and evidence for SOX audits.
- Oversee system administration functions for business systems, ensuring integration and secure remote access.
- Monitor and support daily operations of business applications and infrastructure.
- Manage account permissions and detailed control items in support systems.
- Lead and mentor the IT team across multiple regions, driving performance and development.
Requirements
- Bachelor’s degree in computer science, Information Technology, or related field.
- 5 to 8 years of progressive experience in Information Technology.
- Proven, in-depth technical expertise managing and securing enterprise infrastructure, including mastery of Windows Server, Microsoft 365 administration and security, AWS and/or Azure environments, and diverse end-user operating systems Windows OS, macOS, iOS.
- Strong background in the governance and lifecycle management of enterprise software, hardware, and server systems, including backup, recovery, patching, and asset management.
- Ability to strategically multi-task and prioritize complex projects and critical operational needs under fixed schedules and in high-pressure situations.
- Excellent verbal and written communication skills, including the ability to translate complex technical concepts into clear, non-technical terms for senior executives and non-technical staff.
Benefits & Perks
highly competitive salary
robust benefits package including comprehensive health coverage
attractive equity stock options program
opportunity to contribute to meaningful scientific projects with broad public impact
work in a dynamic, collaborative, and innovative environment
significant opportunities for professional growth and career development
access to state-of-the-art facilities and proprietary technologies
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