Job Description
The Trial Success Manager at Samsara is responsible for managing enterprise trials of IoT solutions, working closely with sales and cross-functional teams to ensure successful trial execution, customer onboarding, and long-term adoption of the company's technology.
Key Responsibilities
- Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans.
- Lead value-based conversations to establish success criteria, define project scope, and manage trial delivery.
- Coordinate with cross-functional teams to bring in resources and ensure trial progress and alignment.
- Act as a subject matter expert on change management, communication strategies, risk mitigation, and coaching.
- Build collateral to support trial process standardization, including job aids and communication templates.
- Lead internal strategy sessions to unblock deals, drive alignment, and coordinate leadership support.
- Communicate updates on trial milestones and outcomes to stakeholders.
- Create tailored content for key trial milestones and ad hoc stakeholder engagements.
Requirements
- 4 years of experience in a client-facing role working with larger, Enterprise clients, including experience in strategic consulting, account management, project management, sales SaaS, or technology.
- Bachelor's degree required.
- Strong project management experience.
- Expertise in change management, communication strategies, risk management, and coaching techniques.
- Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests.
- Experience managing stakeholders across cross-functional teams, building processes, and driving impact results.
- Exceptional verbal and written communication skills to convey complex ideas concisely.
- Technical aptitude and experience with CRM and project management tools.
- Adaptability and flexibility to navigate dynamic and fast-paced environments.
- Problem-solving mindset with a focus on delivering results.
- Strong quantitative, communication, and presentation skills.
- Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.
- Experience serving and supporting large-scale business solutions at Fortune 500 companies.
- Proven experience managing and leading proof-of-concept, proof-of-value, or trial processes in software or hardware.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Opportunities for career development and growth
Inclusive work environment with accommodations for disabilities
Support for remote work or in-office work depending on preference and operational needs
Ready to Apply?
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