At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Key Responsibilities
Samsara is looking for a Supervisor of Sales Process Administration to lead a small team of administrators responsible for executing high-volume, time-sensitive sales operations. This entry-level leadership role requires strong coordination, people management fundamentals, and a passion for team enablement and process optimization.
This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.
Manage a team of 5–10 sales process administrators.
Monitor daily workload, support ticket volume, and service levels.
Support team development and knowledge-sharing across process areas.
Partner with Sales Operations and cross-functional teams to resolve blockers.
Identify training needs and coordinate onboarding of new team members.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Hire, develop and lead an inclusive, engaged, and high performing team.
Requirements
4+ years of experience in Sales Operations or Administrative Support.
1+ years in a mentoring, team lead, or project coordination capacity.
Strong organizational and time management skills.
Fluent in English and Spanish.
Ability to analyze trends and report on team performance.
Experience working with cross-functional teams or in a remote setting.
Experience with NetSuite.
Experience with Zendesk.
Experience with SalesForce.
Project management experience.
Familiarity with coaching frameworks or leadership development programs.
Experience supporting enterprise accounts or managing escalations.
Benefits & Perks
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Ready to Apply?
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