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Job Description
A Senior Inside Sales Engineer at Samsara supports technical sales efforts by demonstrating products, conducting proof-of-concept trials, and engaging with customers to drive adoption of IoT solutions that improve physical operations across various industries.
Key Responsibilities
- Conduct product demonstrations and facilitate live proof-of-concept trials for prospective customers.
- Support senior-level sellers in growing existing customers and acquiring new customers.
- Demonstrate the value proposition and core capabilities of Samsara's products and platform to customers.
- Respond to functional and technical elements of RFIs and RFPs.
- Collaborate with Product Management and relevant teams to develop the Samsara platform.
- Test alpha product features, manage projects, and build process improvements and automation.
- Share takeaways and best practices with the SE team through meetings and communication channels.
- Maintain high availability to sales and cross-functional teams to impact sales and product development.
- Install Samsara products on various vehicle classes and troubleshoot installation challenges.
- Contribute to and maintain the SFDC Feature Request system regularly.
Requirements
- Minimum of 5 years of experience in customer-facing roles and 2 years of pre-sales experience.
- Must be in good standing with all members of the Sales Leadership and Product Management team members at Samsara, with no recent performance improvement conversations.
- Maintain top performer status for over a year as an SE2, including being highly available to Sales and cross-functional teams, perfect attendance, making a measurable impact on Sales and product development in your region, and contributing to SE Team enablement.
- Maintain an average of 5 unique calendared customer engagements per day or at least 50% of your time weekly as an SE2.
- Maintain a top tier Key Account win ratio as an SE2, while ensuring your technical sales pipeline is moving forward according to SLA s for each stage.
- History of contributing to and maintaining the SFDC Feature Request system regularly at least weekly, ensuring all requests from your territory are entered and kept up to date.
- Be an active contributor on both Sales and SE Team Slack channels.
- Demonstrate a history of attending all aligned weekly Sales Team meetings, sharing updates to new products and features, including early beta management strategies, newly unlocked target customers use cases, updates to technical talk tracks, and updated demos.
- Mastery of the competitive landscape across all Samsara product lines.
- Experience successfully installing all of Samsara s products on a variety of classes of vehicles, ideally at a pace of 5 virtual or physical on-sites per quarter, with the ability to review details and challenges of most installs and how they were overcome.
- An ideal candidate has a Logistics, Supply Chain, Telematics, Manufacturing, Fleet or general operations background.
- Previous experience working in a Fleet Sales environment.
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Hobbyist interest in working with electronic systems such as car audio installation, classic car restoration, home automation, Raspberry Pi, Arduino, etc.
- Consistent track record of success selling complex technical solutions through strategic sales cycles.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model (remote, hybrid, or in-office options)
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