Job Description
The Instructional Designer will develop engaging training content and assessments to support customer and partner education, leveraging various formats and tools, to enhance the effectiveness of Samsara's connected operations platform.
Key Responsibilities
- Define training requirements, learning goals, and user needs in collaboration with partners.
- Create and develop learning content in various formats such as online courses, audio, video, and live training materials.
- Leverage AI-based tools and multimedia to rapidly develop and iterate instructional content.
- Review and solicit feedback on content and assessments from partners and subject matter experts to ensure effectiveness.
- Maintain and update content to stay aligned with product and process changes.
- Design and write engaging assessments, self-assessments, credentials, and certification questions.
- Collaborate with the Education team and other stakeholders to develop content for live training and events.
- Champion and embed company values and operating principles in instructional design and scaling efforts.
Requirements
- Proven ability to craft learning content that is effective and engaging, with knowledge of Instructional Design standard methodologies
- Ability to communicate abstract or technical information to both technical and non-technical audiences, both visually and in writing
- Ability to identify the best learning delivery formats such as online learning, assessments, and audio-based lessons for specific objectives
- Collaboration skills and teamwork abilities
- Attention to design aesthetics and visual detail
- Knowledge of legacy and emerging content development tools such as Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, Clueso, Parta.io, etc.
- 3-5 years of learning design or instructional design experience in a software SaaS setting
- Minimum knowledge of Instructional Design methodologies and a proven ability to develop effective and engaging learning content
- Ability to design and write engaging and effective assessments, self-assessments, credentials, and certification questions
- Willingness to solicit reviews from partners and SMEs, and review others' content and assessments for effectiveness
- Ability to become an expert in customer and partner needs, keep up with changes in product and process, and maintain content at frequent intervals
Benefits & Perks
Compensation/salary range: $74,375 - $100,000 USD annually
Work environment perks: Employee-led remote and flexible working, health benefits
Additional benefits: Inclusive work environment, accommodations for persons with disabilities, opportunities for career growth and autonomy, support for remote work, contingent on legal right to work
Ready to Apply?
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