A Senior Sales Performance Analyst at Samsara is responsible for monitoring and improving sales quality and engagement through data analysis, process compliance, and cross-functional collaboration to enhance customer outcomes and sales effectiveness.
Key Responsibilities
Partner with leadership and stakeholders to improve sales outcomes through data monitoring and quality assurance.
Implement systems to track and ensure compliance with quality processes, call scoring, and calibration.
Analyze sales engagement data using tools like LLMs, Excel, Tableau to derive actionable insights.
Identify opportunities to enhance behaviors, processes, procedures, tools, and training to improve sales performance.
Collaborate with sales teams and operations to ensure accountability in quality programs.
Requirements
Minimum of 4 years of experience in Sales, Enablement, Operations, Quality, Management Consulting, or Program Management, ideally in a SaaS environment or fast-paced IT consulting role.
Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes.
Ability to ramp up quickly on business priorities and derive insights from data.
Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles.
Poise under pressure when working through issues in a fast-paced environment.
Strong attention to detail and a knack for process improvement and documentation.
Experience working with Gong and/or Salesforce.
Possession of project management or industry certifications, e.g., COPC, PMP.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model (remote, hybrid, or in-office options)
Ready to Apply?
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