Job Description
The Senior Benefits Partner is responsible for designing, administering, and optimizing employee benefits, leave programs, and global immigration processes across North America, ensuring compliance and providing a positive employee experience in a remote, fast-growing environment.
Key Responsibilities
- Manage end-to-end administration of employee benefits programs across US, Canada, and Mexico.
- Serve as primary liaison with benefits brokers, vendors, and carriers for enrollment, billing, and issue resolution.
- Lead annual open enrollment activities, including communications and microsite updates.
- Develop and maintain compliant processes for benefits, leave, and mobility programs according to regional regulations.
- Analyze benefits utilization data and employee feedback to identify improvement opportunities.
- Manage the full lifecycle of Leave of Absence (LOA) programs, ensuring compliance and employee support.
- Partner with payroll, HR, and external administrators to ensure accurate leave tracking, documentation, and reporting.
- Support interactive accommodation processes and return-to-work plans.
- Lead global immigration strategy and case management for new hires, transfers, and renewals.
- Partner with external counsel to ensure timely immigration filings and risk mitigation.
- Oversee global mobility policies, relocations, and related employee support.
- Advise employees and managers on benefits, leave, immigration, and mobility questions.
- Build partnerships with internal teams and external vendors to support employee programs.
- Ensure compliance with applicable regulations and maintain audit-ready documentation and processes.
- Generate reports on benefits metrics, leave trends, and immigration case status.
- Proactively evaluate and improve processes for scalability, efficiency, and employee experience.
Requirements
- Six (6) years of progressive experience in benefits, Leave of Absence administration, and global mobility immigration.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- In-depth knowledge of US federal and state regulations including FMLA, ADA, ACA, ERISA, and working knowledge of Canadian and Mexican frameworks.
- Experience partnering with immigration counsel and managing immigration cases across multiple countries.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to balance strategic thinking with hands-on execution.
- Experience with tech operations and benefits administration systems.
- Familiarity with Workday benefits administration system.
Benefits & Perks
Competitive total compensation package including base salary, bonus, RSUs, and performance-based equity refresh awards
Remote and flexible working arrangements
Health benefits
Employee-led remote work options
Inclusive work environment with accommodations for persons with disabilities
Ready to Apply?
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