Job Description
A Sales Engineer at Samsara is responsible for supporting the sales team by providing technical expertise on IoT hardware, sensors, and cloud systems, assisting with product demonstrations, integrations, and customer solutions to help industries improve their operations and safety.
Key Responsibilities
- Assist the Global Sales Team with technical inquiries and tasks.
- Support technical trials and proof of concepts for prospects.
- Create software scripting solutions and integrations to demonstrate product value.
- Provide internal technical assistance and QA support for customer-related requests.
- Develop and manage digital content for product learning, installation, and configuration.
- Maintain and update hardware and software lab infrastructure.
- Participate in new product testing activities.
- Gather and highlight industry-specific customer use cases.
- Coordinate cross-functional communication to ensure prospect success.
Requirements
- A candidate must have a Bachelor of Science degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
- A candidate must have at least 1 year of experience working with customers in a pre-sales or support capacity.
- Ability to explain complex technical concepts to non-technical audiences.
- Basic understanding of electronics and electrical systems.
- Well-versed in one of the following areas: cloud software, networking, automation, and control systems.
- Experience in creating software scripting solutions and integrations to assist with technical proof of concepts.
- Ability to assist with technical inquiries and tasks by monitoring and maintaining an inbound question queue.
- Ability to assist with technical trials across the Sales Engineering team to convey the value of Samsara solutions within a prospect’s operation.
- Ability to produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration.
- Ability to update and manage internal hardware and software lab infrastructure, both in office and remote kits.
- Ability to coordinate and participate in new product testing activities.
- Ability to gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams.
- Ability to coordinate cross-functional communication to ensure prospect success, including RFP responses, Product Feature Request management, and Customer Support triaging.
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus.
Benefits & Perks
Competitive total compensation package with salary range of $69,317.50 to $93,200 USD
Employee-led remote and flexible working options
Health benefits
Inclusive work environment with accommodations for persons with disabilities
Support for hybrid or fully remote work arrangements
Ready to Apply?
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