Job Description
A Sales Engineer at Samsara is responsible for supporting the sales team by providing technical expertise on IoT hardware, sensors, and cloud systems, assisting with product demonstrations, integrations, and customer solutions to help industries improve their operational safety, efficiency, and sustainability.
Key Responsibilities
- Assist the Global Sales Team with technical inquiries and tasks, including monitoring inbound question queues.
- Support technical trials and proof of concepts through software scripting and system integrations.
- Provide internal technical assistance and QA support for customer-related inquiries.
- Create and manage digital content for product learning, installation, and configuration.
- Update and maintain hardware and software lab infrastructure, including remote kits.
- Participate in new product testing activities.
- Gather and highlight industry-specific customer use cases for Samsara solutions.
- Coordinate cross-functional communication to ensure prospect success, including RFP responses and customer support triaging.
Requirements
- A Bachelor of Science degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
- Ability to explain complex technical concepts to non-technical audiences.
- Basic understanding of electronics and electrical systems.
- Preferred 1 year of experience working with customers in a pre-sales or support capacity.
- Ability to develop a thorough understanding of IoT hardware and sensors, hands-on installation deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations via open API.
- Experience in creating software scripting solutions and integrations to assist with technical proof of concepts.
- Ability to assist the Global Sales Team with technical inquiries and tasks, including monitoring and maintaining an inbound question queue.
- Ability to produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration.
- Ability to update and manage internal hardware and software lab infrastructure, both in office and remote kits.
- Willingness to coordinate and participate in new product testing activities.
- Ability to gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams.
- Ability to coordinate cross-functional communication to ensure prospect success, including RFP responses, Product Feature Request management, and Customer Support triaging.
Benefits & Perks
Annual OTE salary range of $55,454 to $74,560 USD
Performance-based bonus variable pay
Equity for eligible roles
Flexible, employee-led remote work model
Professional development stipend
Comprehensive health plans
Parental leave plans
Ready to Apply?
Join Samsara and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Samsara
Global Benefits and Mobility Partner
Samsara
NEW
Not specified
Full Time
5h
Mid-Market Account Executive - French Fluent
Samsara
NEW
Montreal
Full Time
5h
Senior Program Manager - CS Programs
Samsara
NEW
Not specified
Full Time
2d
$102k-137k
More jobs in Location not specified
Engineering Manager (Australia)
Omnidian
NEW
Remote
Full Time
5h
Solutions Engineer
Affinity
NEW
VISA
Remote
Full Time
5h
Account Executive, Enterprise Frankfurt
Pure Storage
NEW
Remote
Full Time
2d