Job Description
The Renewals Manager at Samsara is responsible for managing customer renewals, ensuring high customer satisfaction, and driving financial results within a SaaS environment. The role involves building strong customer relationships, collaborating with sales teams, and contributing to the company's growth and operational excellence.
Key Responsibilities
- Maintain and share accurate renewal results, forecasts, and customer trends
- Deliver against individual and team renewal targets
- Collaborate with sales and customer outcomes teams on renewal deals
- Build and nurture long-term customer relationships to ensure customer success
- Hire, onboard, develop, and lead a high-performing, inclusive sales team
- Embed Samsara’s cultural principles within the team
- Focus on customer success and long-term growth in renewal processes
Requirements
- Minimum of 3 years of sales management experience
- Minimum of 8 years of overall sales experience
- Exceptional track record, including overperformance of general business objectives and sales targets
- Demonstrated record of success in a high-pressure, performance-driven sales environment
- Proven history of ability to hire, train, manage, and motivate talented sales teams
- History of thriving in a rapidly changing environment
- Strong interpersonal, networking, and influencing skills with executive-level communication abilities
- Strong empathy towards customers and passion for revenue and growth
- Experience in SaaS and renewals preferred
- Bachelor’s degree preferred
- Ability to work remotely within the US excluding the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
- Ability to maintain and share accurate renewal results, forecasts, and customer trends
- Ability to deliver against targets on a team and individual level
- Willingness to roll up sleeves and assist on specific deals as needed
- Ability to champion, role model, and embed Samsara’s cultural principles
- Strong commitment to Customer Success, Building for the Long Term, adopting a Growth Mindset, being Inclusive, and Winning as a Team
Benefits & Perks
Competitive total compensation package with an annual OTE range of $152,617.50 to $205,200 USD
Employee-led remote and flexible working options
Health benefits
Inclusive work environment with accommodations for persons with disabilities
Flexible working model supporting in-person, hybrid, or fully remote work
Ready to Apply?
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