Job Description
The role involves leading the product strategy and development of customer-facing commerce experiences, including account management, invoicing, billing, and inventory systems, to enhance customer satisfaction and drive business growth.
Key Responsibilities
- Define and execute the product strategy for customer-facing commerce experiences.
- Lead cross-functional teams to develop account management, invoicing, billing, inventory, and license management features.
- Develop and shape the long-term roadmap for commerce and account experiences aligned with company goals.
- Drive the creation of new customer experiences through iterative and urgent delivery.
- Influence organizational objectives to achieve ambitious, shared goals across functions.
- Lead, develop, and foster high-performing product and project teams.
- Champion organizational principles of simplicity and efficiency by evolving structures, tools, and technologies.
- Foster cross-functional collaboration to meet shared objectives.
Requirements
- Proven experience as a leader of product teams, with a track record of successfully launching and scaling account management and self-serve commerce products.
- Experience in a Director-level role or equivalent, managing multiple teams and product portfolios.
- Demonstrated ability to drive a product strategy from conception through to launch and post-launch optimization.
- Strong understanding of customer account management, billing, invoicing, and inventory systems.
- Ability to operate with a high degree of autonomy and influence cross functional teams at an executive level.
- Exceptional communication and leadership skills, with a focus on building and inspiring high-performing teams.
Benefits & Perks
Annual base salary range of $154,000 to $275,000 USD, depending on factors such as location, experience, and skills
Remote and flexible working arrangements, including options for in-person, hybrid, or fully remote work
Health benefits (specific details not provided)
Employee-led remote work support
Performance-based compensation including bonuses and variable pay
Restricted Stock Unit (RSU) awards, with potential for additional grants and refresh awards based on performance
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