Job Description
The role involves leading and scaling onboarding programs for sales, customer success, and renewals teams to accelerate their ramp-up time and improve performance, while collaborating with cross-functional stakeholders to continuously enhance onboarding processes in a fast-paced SaaS environment.
Key Responsibilities
- Lead and scale onboarding programs for Sales, Customer Success, and Renewals teams to accelerate ramp time and improve performance outcomes.
- Partner with cross-functional teams such as Sales, RevOps, Product Marketing, and Enablement to align onboarding programs with business goals.
- Define, operationalize, and standardize a global onboarding and ramping strategy, including curriculum, processes, and tools.
- Track, analyze, and report on key program KPIs like ramp time, attainment, onboarding completion, and engagement metrics.
- Identify and mitigate risks in onboarding programs, proactively resolving roadblocks to ensure successful execution.
- Establish a center of excellence for onboarding with a focus on continuous improvement of processes and programs.
- Hire, develop, and lead an inclusive, high-performing onboarding team.
Requirements
- Bachelor's degree from an accredited university
- 2 to 3 years of people leadership experience
- 6 to 8 years of enablement experience in a fast-paced SaaS environment
- Direct sales experience with a strong understanding of GTM (Go-To-Market) motions
- Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments
- Strong communication skills, including written documentation, presentation design, and meeting management
- Proven ability to manage complex, cross-functional programs end-to-end
- Strong business acumen and understanding of sales onboarding best practices
- Experience scaling onboarding programs for multiple GTM functions (Sales, Customer Success, Renewals) at a high-growth B2B SaaS company
- Proficiency with enablement and learning platforms such as Highspot, Lessonly, WorkRamp, Mindtickle, and tools like Salesforce and Google Workspace
- Experience in program measurement and data-driven decision making
- Certifications or training in adult learning, instructional design, or program management
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model including remote, hybrid, or in-office options
Ready to Apply?
Join Samsara and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Samsara
More jobs at Samsara
Business Value Strategist - PubSec
Samsara
NEW
Not specified
Full Time
8h
Renewals Account Executive - Mid-Market - Mexico
Samsara
NEW
Not specified
Full Time
8h
Manager, Customer Success EMEA Scale
Samsara
NEW
Not specified
Full Time
2d
More jobs in Location not specified
Asset Performance Specialist
Palmetto Clean Tech
NEW
Remote
Full Time
8h
Customer Success Specialist I
Palmetto Clean Tech
NEW
Remote
Full Time
8h
Senior Product Manager - Intelligence Platform, Applied AI
Palmetto Clean Tech
NEW
Remote
Full Time
8h