Software Asset Analyst
Pure StorageSanta Clara, California
Full Time
Posted April 30, 2026
$102k - $153k
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Job Description
A Software Asset Analyst responsible for managing the company's SaaS portfolio, ensuring compliance, optimizing license utilization, and supporting operational excellence through data management, stakeholder collaboration, and process improvement.
Key Responsibilities
- Manage end-to-end software request queue, ensuring proper routing, approvals, and fulfillment in accordance with company policies and SLAs
- Maintain accurate software asset data, including ownership, contracts, usage, and entitlements
- Analyze license utilization and spend to optimize costs and reduce waste through reclamation campaigns
- Generate and provide governance reports and insights on request volumes, cycle times, compliance, and cost optimization
- Coordinate with stakeholders to plan renewals and new software purchases, ensuring proper workflow management
- Support Business Applications Council operations by providing data, documenting outcomes, and updating SAM tools and documentation
- Develop and maintain knowledge resources such as SOPs, runbooks, templates, FAQs, and self-service tools for process navigation
Requirements
- One year of experience in software asset management, or a related field such as ITSM or ITAM operations with a focus on SaaS.
- Proven experience running operational queues using tools such as ServiceNow, Jira, or similar, including maintaining backlog, SLAs, and stakeholder satisfaction.
- Hands-on experience with SAM and/or SaaS management tools, such as ServiceNow SAM Pro, Productiv, Zylo, Lumos, etc.
- Excellent data accuracy and organizational skills, including experience working with spreadsheets, reports, and multiple systems of record to resolve discrepancies.
- Natural collaboration skills and a clear communication style, with the ability to explain processes and findings to both technical and non-technical stakeholders, and to set expectations around timelines and next steps.
- A proactive problem-solver mindset, able to independently analyze issues of moderate complexity, recommend options, and drive follow-through.
- Ability and willingness to work from the Santa Clara, CA office in compliance with company policies, unless on PTO, work travel, or other approved leave.
Benefits & Perks
Salary range: 102,000 - 153,000 USD annually
Work primarily in-office at Santa Clara, CA
Potential eligibility for incentive pay and equity
Flexible time off
Wellness resources
Company-sponsored team events
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