Senior Release Manager

Pure Storage

Santa Clara, California

Full Time

Posted April 21, 2026

$168k - $252k

Not Specified

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Job Description

The Release Manager oversees the planning, coordination, and execution of software releases across multiple applications and environments, ensuring timely, reliable, and compliant deployment while collaborating with cross-functional teams and driving continuous improvement in release processes.

Key Responsibilities

Plan, coordinate, and manage software release activities across multiple applications and environments.
Maintain and oversee release calendars, schedules, and scope, ensuring alignment with business priorities.
Ensure releases meet quality, compliance, and governance standards, including documentation and rollback procedures.
Oversee deployment execution, identify and manage risks, dependencies, and issues during releases.
Communicate release status, scope, and schedules to stakeholders and coordinate with cross-functional teams.
Develop and track metrics to measure release success and implement continuous improvement initiatives.

Requirements

8 years of experience in release management, build release engineering, or DevOps coordination in complex IT or high-tech product environments.
Strong understanding of software development lifecycles (SDLC), agile methods, and ITIL release management principles.
Previous experience managing release across multiple business applications such as CRM, ERP, HCM, etc.
Solid technical understanding of work planning tools e.g., JIRA, CI/CD pipelines, source control e.g., Git, and deployment automation tools e.g., Jenkins, Azure DevOps, GitHub CI/CD.
Excellent communication, organizational, and stakeholder management skills.
Demonstrated ability to manage multiple concurrent releases under tight deadlines with minimal supervision.
Process-driven yet adaptable to agile and fast-moving delivery models.
Calm and decisive under pressure, able to quickly respond to issues and remediate problems.
Detail-oriented with strong analytical and problem-solving skills.
Collaborative, proactive communicator who builds trust across technical and business teams.
Establish and maintain release calendars across ERP (e.g., SAP, NetSuite), CRM (e.g., Salesforce, Logik), and integration tools (e.g., Boomi).
Own and maintain the enterprise release calendar, aligning release timelines and environment maintenance with business priorities and technical readiness.
Ensure all releases meet defined entry/exit criteria, change control policies, and compliance requirements.
Define and refine release management standards, templates, and best practices.
Maintain release documentation, including release notes, deployment plans, and rollback procedures.
Establish and administer environment management governance, promotion criteria, and promotion governance practices.
Ensure runbooks for environment refresh and system deployment are in place and current for individual platforms and environments.
Oversee and coordinate deployment execution across environments (test, QA, SIT, pre-production, production), identifying, communicating, and managing release-related dependencies, risks, and issues.
Develop and track mitigation and rollback plans as needed.
Serve as the primary escalation point during release execution, ensuring timely resolution of blocking issues for deployments.
Provide clear, consistent communication on release scope, schedule, and status to stakeholders including PMO, OCM, development teams, and business stakeholders.
Collaborate with PMO and teams to ensure program plans and PI plans account for and are aligned with the release calendar.
Engage with business partners to include business-driven black-out periods and key business events in release plans and environment management plans.
Establish release-related metrics for success, including release success rates, deployment frequency, refresh cycle time, and change failure rates.
Produce and distribute regular release dashboards and reports with key metrics, upcoming releases, deployments, and environment maintenance updates.
Partner with SRE, DevOps, and development teams to automate and streamline release processes.
Conduct periodic reviews and drive continuous improvement initiatives to enhance release quality, reliability, and speed.
Contribute to the evolution of CI/CD and environment management practices based on data and lessons learned from retrospectives and incident responses.
Work from the OFFICE_LOCATION office in compliance with company policies, unless on PTO, work travel, or other approved leave.
Familiarity with cloud environments (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes) is preferred.
Familiarity with Observability platforms such as Datadog and Splunk is preferred.
ITIL Foundation or similar certification is preferred.
Working knowledge of Scaled Agile Framework and practices such as PI Planning is preferred.
Experience working with ServiceNow for change management, CMDB, and related functions is preferred.