Senior Analyst, Subscription Renewal Operations
Pure StorageSanta Clara, California
Full Time
Posted December 12, 2025
$134k - $202k
Apply Now
Application opens on company website
Job Description
The role involves leading subscription operations and process optimization within a SaaS company, focusing on enhancing quote-to-cash systems, driving operational efficiency, and collaborating across teams to support scalable subscription growth.
Key Responsibilities
- Lead end-to-end optimization of subscription operational lifecycle for Foundation and Forever offerings.
- Design, configure, and implement new subscription renewal products and features within the tech stack, including Salesforce CPQ and billing systems like Zuora.
- Analyze renewal and feature release processes to develop data-driven strategies for efficiency and speed.
- Develop and maintain operational dashboards and KPIs to provide actionable insights for leadership and teams.
- Serve as the operational subject matter expert for subscription renewal processes and product catalog, ensuring organizational alignment and adoption.
- Collaborate with cross-functional teams including product, sales, finance, and IT to resolve configuration issues and drive process improvements.
Requirements
- Proven, hands-on expertise in product operations and process management within an enterprise subscription, SaaS, or Cloud business model, with a practical understanding of hardware product configuration complexity.
- Demonstrated functional mastery of CRM, CPQ, and Order-to-Cash systems, with a strong emphasis on leading configuration efforts in Salesforce CPQ and the ability to independently define, document, and validate complex business requirements for system enhancements.
- Deep functional expertise in subscription operations, including product operations and process management within an enterprise subscription, SaaS, or Cloud business model.
- Exceptional analytical and problem-solving capabilities, with a proven ability to independently navigate high levels of ambiguity, manage multiple complex, parallel initiatives, and translate sophisticated operational data and KPIs into clear, strategic business decisions.
- Highly effective collaboration and communication skills necessary to influence and drive consensus across multiple senior stakeholders, including Product, Finance, and IT teams, and to clearly and persuasively convey complex process changes.
Benefits & Perks
Salary range of $134,000 to $202,000 USD, potentially including incentive pay and equity
In-office work environment primarily at Santa Clara office
Flexible time off
Wellness resources
Company-sponsored team events
Opportunities for growth and development
Inclusive and diverse workplace culture
Ready to Apply?
Join Pure Storage and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Pure Storage
More jobs at Pure Storage
ServiceNow Developer
Pure Storage
NEW
Bangalore
Full Time
12h
ServiceNow Developer
Pure Storage
NEW
Bangalore
Full Time
12h
Customer Success Manager German Speaking
Pure Storage
NEW
Prague
Full Time
12h
More jobs in Santa Clara, California
Shift Supervisor, On-Road Operations
Nuro
NEW
Santa Clara
Full Time
12h
$80k-108k
Virtual Hiring Event Autonomous Vehicle Operator 12-Month Duration
Nuro
Santa Clara
TEMPORARY
5d
$0k-0k/hr
On-Site Hiring Event Autonomous Vehicle Operator 12-Month Duration
Nuro
Santa Clara
TEMPORARY
Feb 12
$0k-0k/hr