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Order Management Manager

Pure Storage
Lehi, Utah
Full Time
Posted December 12, 2025
$79k - $119k
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Job Description

The role involves leading and managing a team responsible for executing the sales order-to-cash process, ensuring operational excellence, driving performance, and fostering continuous improvement within an innovative data storage company.

Key Responsibilities

  • Lead and inspire the order processing team to execute the order-to-cash process effectively
  • Drive team performance using KPIs to ensure customer satisfaction and accountability
  • Act as a main escalation point for order-related issues and collaborate with internal functions to resolve them
  • Mentor and develop team members through coaching on policies, procedures, and best practices
  • Apply continuous improvement strategies to enhance processes and systems within order management
  • Engage in cross-functional efforts to standardize operations and improve efficiencies
  • Manage resource deployment during peak periods such as month-end and quarter-end close

Requirements

  • A minimum of 2 years of experience leading teams and managing direct reports, with a proven ability to motivate, coach, and develop talent.
  • Strong experience, preferably 5 years, working within an order management, finance operations, or supply chain function.
  • Demonstrated proficiency with CRM and ERP systems in an order processing capacity, such as Salesforce, Netsuite, or SAP.
  • Ability to execute, prioritize, and multi-task effectively in a fast-paced, high-growth, and sometimes non-routine environment.
  • Excellent interpersonal, written, and verbal communication skills with a collaborative approach to working with cross-functional partners.
  • A strong work ethic and the ability to exude integrity in every aspect of your professional persona.
  • A Bachelor’s degree is required, preferably in a business or supply chain-related field, or equivalent practical experience.

Benefits & Perks

Salary range of $79,000 to $119,000 USD
Potential eligibility for incentive pay and/or equity
Flexible time off
Wellness resources
Company-sponsored team events
Inclusive and supportive work environment

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