The role involves providing high-level executive support, managing office operations, logistics, and culture for a senior leadership team, while ensuring the smooth functioning of the Reston, VA customer experience center.
Key Responsibilities
Manage complex executive calendars, prioritize meetings, and resolve scheduling conflicts.
Coordinate domestic and international travel arrangements and process expense reports and purchase requisitions.
Serve as the primary point of contact between leadership, internal teams, customers, and external partners.
Oversee daily office operations, including supplies, equipment, cleanliness, and security access.
Plan and coordinate company events, workshops, team lunches, and off-sites to foster a positive culture.
Act as the main liaison for office vendors, partners, and customers, ensuring timely resolution of work orders and building issues.
Requirements
Proven success in providing direct, high-level administrative support for a C-level executive or equivalent senior leadership role in a fast-paced environment.
Advanced organizational and discretion skills, with the ability to handle highly confidential information with impeccable discretion, prioritize conflicting requests, and demonstrate a proactive, anticipatory approach to problem-solving.
Demonstrated success in combining high-level administrative support with facility management, office operations, vendor management, and event planning in a physical office setting.
Proficiency across Google Workspace (Gmail, Calendar, Docs, Slides, Sheets), Microsoft Office, and Zoom, with the ability to swiftly master new enterprise and scheduling platforms.
Exceptional interpersonal skills necessary to build positive relationships, greet and assist guests, communicate clearly and professionally with all levels of staff and external partners, and serve as a cultural ambassador.
Experience in managing complex calendars, strategically prioritizing meetings, and resolving scheduling conflicts across global and cross-functional teams.
Experience in arranging, researching, and managing complex domestic and international travel itineraries, and processing expense reports and purchase requisitions with flawless accuracy and compliance.
Ability to manage day-to-day office needs including supplies, equipment, cleanliness, security access, and act as a liaison for office vendors, partners, and customers to ensure timely resolution of work orders and building-related issues.
Willingness and ability to work onsite at the Reston, VA office once launched, in compliance with company policies, unless on PTO, work travel, or other approved leave.
Benefits & Perks
Annual base salary range of $52.90 to $80.30 USD
Potential eligibility for incentive pay and/or equity
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
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