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Job Description
A Technical Writer at Planet is responsible for creating and maintaining clear, accurate, and developer-friendly documentation for the company's products and APIs, enabling customers and internal teams to effectively use Planet's data and platforms.
Key Responsibilities
- Create and maintain high-quality, developer-focused technical documentation for Planet's products, APIs, and workflows
- Collaborate with Product Managers, Engineers, and Solutions teams to understand new features and translate them into clear content
- Review and improve content authored by engineering and product teams for clarity, accuracy, and consistency
- Own documentation planning, delivery, and ongoing updates for assigned product areas
- Continuously enhance documentation usability based on customer feedback, support trends, and product changes
- Apply and contribute to documentation standards, structure, and information architecture
Requirements
- Four years of experience writing technical documentation for developer or technical audiences.
- Bachelor’s degree in a relevant field.
- Experience creating original technical documentation and editing or reviewing content authored by engineers or product teams.
- Ability to learn complex products quickly and work with engineers to extract technical details and real-world use cases.
- Hands-on experience with APIs and developer tools, including REST, authentication, and SDK usage.
- Working knowledge of Python and JavaScript sufficient to understand workflows, write and test example code, and validate documentation.
- Experience working in a Git-based documentation workflow using tools such as Visual Studio Code, including commits, merge requests, and version control.
- Deep sense of ownership with high standards for clarity, accuracy, structure, and maintainability.
- Experience documenting complex technical systems, APIs, or data platforms.
- Application of documentation standards, structure, and information architecture to ensure high-quality, consistent content.
- Experience collaborating with cross-functional teams such as Education, Support, and Solutions to align content with training materials, onboarding flows, and customer use cases.
- Compliance with export control requirements, including the ability to access export-controlled information without additional export licensing, as this position requires access to such information.
Benefits & Perks
Paid time off including vacation, holidays and company-wide days off
Employee Wellness Program
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Volunteering Paid Time Off
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