Sales Enablement Specialist - Channel Operations

Phoenix Contact

Middletown, Pennsylvania

HYBRID

Posted March 31, 2026

Not Specified

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Job Description

The Sales Enablement Specialist Channel Operations is responsible for driving digital transformation and modernization within the distribution channel by supporting the adoption and improvement of digital tools, training distributors, and ensuring seamless data flow and system integration to enhance channel efficiency and distributor satisfaction.

Key Responsibilities

Support digitalization of distribution processes, including POS and credit programs
Collaborate with internal teams to prioritize and execute digital transformation projects
Facilitate the Voice of the Distributor program to gather feedback and identify improvement opportunities
Train, coach, and support distributors on POS submissions, credit processes, and system usage
Troubleshoot and resolve errors in POS and credit submissions to ensure accuracy and compliance
Support system enhancements and testing for the P1F Exchange application and related reporting
Create, maintain, and deliver POS and sales reports, including ad hoc requests
Assist with integration activities to maintain accurate distributor inventory visibility
Develop and deliver training materials, documentation, and presentations related to channel tools and processes

Requirements

Bachelor's Degree in Business, Finance, or related field preferred or equivalent analyst work experience.
Understanding of distribution as a manufacturer’s sales channel profit margins, inventory levels, turns, etc.
Intermediate knowledge of Microsoft Excel and PowerPoint.
Basic understanding of relational database systems.
Strong project management skills with the ability to manage multiple concurrent projects across sales and distribution functions.
Demonstrated knowledge and experience with report writing and analytics.
Excellent business communication skills both written and oral.
Demonstrated ability to work effectively in cross-functional teams.
Must be able to lift 50 pounds.
Must be able to sit and/or stand for extended periods of time 2-4 hours at a time.
Must be able to work on a computer for extended periods of time up to 4 hours at a time.
Must be able to travel in vehicles, automobiles, trains, planes for up to 10 hours.
Must be able to communicate effectively in verbal and written English.
Regular and on-time attendance.
This is a hybrid position requiring 3 days in the office unless otherwise specified.