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CRM Developer- Salesforce

Phoenix Contact
Middletown, Pennsylvania
Full Time
Posted November 4, 2025
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Job Description

The CRM Developer role involves designing, developing, and maintaining Salesforce solutions while providing business systems analysis, technical support, and project management within a global IT team to ensure alignment with business goals.

Key Responsibilities

  • Design, develop, test, deploy, and support Salesforce solutions and enhancements using Apex.
  • Gather requirements, analyze business processes, and translate business needs into technical specifications.
  • Maintain and enhance existing Salesforce applications, configurations, and data models.
  • Coordinate system testing, create use cases, and manage interfaces for Salesforce and related applications.
  • Perform application version updates, including testing and coordination with vendors and corporate headquarters.
  • Provide technical support, develop user documentation, and assist in resolving application incidents.
  • Manage projects related to business process improvements and ensure system resources and capacity are optimized.
  • Collaborate with global and cross-functional teams, including vendors, to ensure system functionality and support.

Requirements

  • At least three years of experience with Salesforce development utilizing Apex, or five years of experience with Salesforce development utilizing Apex if holding an Associate Degree in CIS or BIS.
  • Prior hands-on Salesforce CRM experience required.
  • Experience integrating and interfacing systems is required.
  • Strong project management skills are required, including the ability to manage projects across technical and functional disciplines and execute assigned project tasks within established schedules.
  • Knowledge of relational database systems and experience with SQL is required.
  • Ability to adjust quickly to rapidly changing priorities is required.
  • Strong communication skills with the ability to work effectively with all company levels and cultures are required.
  • Experience working on global international teams is preferred.
  • Experience working with and managing vendors is required.
  • Must be able to perform the following physical demands: look at a computer screen for extended periods up to 4 hours, sit and/or stand for 2-4 hours at a time, lift 50 pounds, and travel in vehicles, trains, or planes for up to 10 hours.
  • Must be able to travel to foreign countries.
  • Must be on-call 24x7, as required.
  • Regular and on-time attendance is required.
  • Must have a Bachelor’s Degree in CIS or BIS and 3 years of experience, or an Associate Degree with 5 years of experience in Salesforce development utilizing Apex.

Benefits & Perks

Medical, dental, and vision coverage
401k matching
Generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
Life insurance
Short and long-term disability
On-site gym access
Health wellbeing center
On-site café
Walking trails
Tuition assistance

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