The CRM Developer role involves designing, developing, and maintaining Salesforce solutions while providing business systems analysis, technical support, and project management within a global IT team to ensure alignment with business goals.
Key Responsibilities
Design, develop, test, deploy, and support Salesforce solutions and enhancements using Apex.
Gather requirements, analyze business processes, and translate business needs into technical specifications.
Maintain and enhance existing Salesforce applications, configurations, and data models.
Coordinate system testing, create use cases, and manage interfaces for Salesforce and related applications.
Perform application version updates, including testing and coordination with vendors and corporate headquarters.
Provide technical support, develop user documentation, and assist in resolving application incidents.
Manage projects related to business process improvements and ensure system resources and capacity are optimized.
Collaborate with global and cross-functional teams, including vendors, to ensure system functionality and support.
Requirements
At least three years of experience with Salesforce development utilizing Apex, or five years of experience with Salesforce development utilizing Apex if holding an Associate Degree in CIS or BIS.
Experience integrating and interfacing systems is required.
Strong project management skills are required, including the ability to manage projects across technical and functional disciplines and execute assigned project tasks within established schedules.
Knowledge of relational database systems and experience with SQL is required.
Ability to adjust quickly to rapidly changing priorities is required.
Strong communication skills with the ability to work effectively with all company levels and cultures are required.
Experience working on global international teams is preferred.
Experience working with and managing vendors is required.
Must be able to perform the following physical demands: look at a computer screen for extended periods up to 4 hours, sit and/or stand for 2-4 hours at a time, lift 50 pounds, and travel in vehicles, trains, or planes for up to 10 hours.
Must be able to travel to foreign countries.
Must be on-call 24x7, as required.
Regular and on-time attendance is required.
Must have a Bachelor’s Degree in CIS or BIS and 3 years of experience, or an Associate Degree with 5 years of experience in Salesforce development utilizing Apex.
Benefits & Perks
Medical, dental, and vision coverage
401k matching
Generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
Life insurance
Short and long-term disability
On-site gym access
Health wellbeing center
On-site café
Walking trails
Tuition assistance
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